Month: October 2016

neo urban
Dyn DDoS attack false fodder for anti-cloud crowd

Dyn DDoS attack false fodder for anti-cloud crowd

There’s no doubt that you heard about, and were probably affected by the Distributed Denial of Service (DDoS) attack on domain registrar Dyn last week. It was a devastating attack that took down services like Spotify and Netflix along with...

/ October 27, 2016
commodity business
Robin Robins: What to do when you suddenly find yourself in a dark room in a commodity business

Robin Robins: What to do when you suddenly find yourself in a dark room in a commodity business

First off, if you find yourself selling a commodity product or service, you only have yourself to blame. YOU chose your business and your customers; so if you truly are selling a commodity where margins are thin and clients are...

/ October 26, 2016
Infographic: Don’t let ransomware be your customers’ worst nightmare

Infographic: Don’t let ransomware be your customers’ worst nightmare

National Cyber Security Awareness Month is over—but conversations about security with your customers should not. Cyber criminals are becoming more and more sophisticated with their attacks, and ransomware attacks have increased 13 percent in September alone. Ransomware is running rampant, and...

/ October 25, 2016
ddos attack
MSPs need to be prepared for rising wave of DDoS attacks

MSPs need to be prepared for rising wave of DDoS attacks

Now it’s been conclusively demonstrated how susceptible even the largest of organizations are to distributed denial of service (DDoS) attacks. At the core of these attacks are multiple forms of malware that have spread to millions of devices connected to...

/ October 25, 2016
padlock
Ask an MSP Expert: How should I break into managed security services?

Ask an MSP Expert: How should I break into managed security services?

Q: I started my business as a break-fix service and eventually grew into a managed service provider. Offering a new tier of services has helped my business grow tremendously. Given the current threat landscape, I want to expand our offerings...

/ October 24, 2016
it budgets
Appreciating the realities of IT budgets in 2017

Appreciating the realities of IT budgets in 2017

Now that the fourth quarter is well underway, surveys tracking IT budget projections for 2017 are forecasting that IT spending next year will be anywhere from flat to up 2.9 percent. In fact, Gartner is predicting that IT services spending...

/ October 20, 2016
msp telemarketer
4 ways to hire an effective in-house telemarketer for your MSP

4 ways to hire an effective in-house telemarketer for your MSP

Hiring a great telemarketer isn’t easy. While their salaries may not be the costliest part of your payroll, the opportunity cost that comes along with making a poor hire is very high. Think of sales prospecting like an opportunity bank...

/ October 19, 2016
The MSP’s Bookshelf: Social Engineering – The Art of Human Hacking

The MSP’s Bookshelf: Social Engineering – The Art of Human Hacking

Headlines about new data breaches, ransomware variants, and costly phishing scams seem to be popping up on a daily—sometimes hourly—basis. The media tends to focus on large Fortune 500 companies that are attacked, which leads many small business owners to...

/ October 19, 2016
shadow figure
Ask an MSP Expert: What are the newest trends in ransomware?

Ask an MSP Expert: What are the newest trends in ransomware?

Q: Ransomware seems to be running rampant. A couple of my customers are concerned about how fast it’s growing, and I was able to put some extra precautions in place to protect them. I want to make sure we stay...

/ October 17, 2016
ransomware
Ransomware moves into the cloud

Ransomware moves into the cloud

One of the assumptions many people make about cloud services is that someone is responsible for maintaining security of the environment. That’s true as far as the service itself is concerned, but any data loaded onto those cloud services is...

/ October 13, 2016