Month: October 2016
Dyn DDoS attack false fodder for anti-cloud crowd
There’s no doubt that you heard about, and were probably affected by the Distributed Denial of Service (DDoS) attack on domain registrar Dyn last week. It was a devastating attack that took down services like Spotify and Netflix along with...
Robin Robins: What to do when you suddenly find yourself in a commodity business
First off, if you find yourself selling a commodity product or service, you only have yourself to blame. YOU chose your business and your customers; so if you truly are selling a commodity where margins are thin and clients are...
MSPs need to be prepared for rising wave of DDoS attacks
Now it’s been conclusively demonstrated how susceptible even the largest of organizations are to distributed denial of service (DDoS) attacks. At the core of these attacks are multiple forms of malware that have spread to millions of devices connected to...
Appreciating the realities of IT budgets in 2017
Now that the fourth quarter is well underway, surveys tracking IT budget projections for 2017 are forecasting that IT spending next year will be anywhere from flat to up 2.9 percent. In fact, Gartner is predicting that IT services spending...
4 ways to hire an effective in-house telemarketer for your MSP
Hiring a great telemarketer isn’t easy. While their salaries may not be the costliest part of your payroll, the opportunity cost that comes along with making a poor hire is very high. Think of sales prospecting like an opportunity bank...
Ransomware moves into the cloud
One of the assumptions many people make about cloud services is that someone is responsible for maintaining security of the environment. That’s true as far as the service itself is concerned, but any data loaded onto those cloud services is...
How to host your own cyber security lunch and learn
October has been designated as the month to raise cyber security awareness, helping people avoid potential threats such as phishing scams and malware infections. For MSPs, National Cyber Security Awareness Month is the perfect time to educate your customers about...
4 Lessons MSPs can learn from Content Marketing World 2016
Last month, I trekked to Cleveland and spent a whirlwind 48 hours learning from the best and the brightest in the content marketing industry. It wasn’t quite as overwhelming as my first trip to Content Marketing World, but I still...
The budget help IT leaders want most from IT service providers
When it comes to IT, seeing is always believing. The trouble is that most IT organizations don’t have the time or money needed to set up a proof-of-concept (PoC) to determine if the technology solution they’re interested in actually works...