Month: November 2016

healthcare ransomware
Ransomware’s growing impact on healthcare security and HIPAA compliance

Ransomware’s growing impact on healthcare security and HIPAA compliance

Ransomware skyrocketed in 2016, with the FBI reporting an average of 4,000 ransomware attacks per day — a 300-percent increase since 2015. This has been especially bad news for healthcare organizations, which have been hit hard by this type of...

/ November 9, 2016
data centers
Friends don’t let friends build data centers anymore

Friends don’t let friends build data centers anymore

While there may be confusion in the wake of CenturyLink’s decision to first acquire Level3 Communications for $34 billion and then sell its data centers for $2.3 billion to a consortium of private equity firms to help fund the deal,...

/ November 8, 2016
Baer
4 ways to improve your customer service as an MSP

4 ways to improve your customer service as an MSP

Be honest. Does your MSP provide exceptional customer service? Odds are you don’t. Jay Baer, author of Hug Your Haters, explained at Content Marketing World last month that 80 percent of businesses say they deliver exceptional customer service, but only...

/ November 2, 2016