Month: December 2016

2017 predictions
Executive Viewpoints: 4 MSP Predictions for 2017

Executive Viewpoints: 4 MSP Predictions for 2017

As 2016 comes to a close, we sat down with three executives from Intronis MSP Solutions by Barracuda to get their perspectives on what’s in store for the MSPs in 2017.

/ December 28, 2016
value
Ask an MSP Expert: How can I price managed services appropriately?

Ask an MSP Expert: How can I price managed services appropriately?

Q: At the moment, we’re using pricing tiers at my MSP to standardize our services and make it easier to price out new clients. While this seems to help sales go more smoothly, we’re second guessing ourselves when it comes...

/ December 26, 2016
Ransomware is now a $1 billion industry

Ransomware is now a $1 billion industry

A new ransomware report from IBM Security finds that nearly one in two business executives have experienced ransomware attacks in the workplace, and 70 percent of those executives said their company has paid to regain access to encrypted data. In...

/ December 20, 2016
Interactive MSP Health Check: What’s holding you back?

Interactive MSP Health Check: What’s holding you back?

It’s that time of year again. That time when people start making resolutions to eat better, cut back on caffiene, exercise more, or break bad habits. But are you making any resolutions that will help improve your MSP? Are there any pain...

/ December 19, 2016
letter of resignation
Ask an MSP Expert: How should I handle a disgruntled employee?

Ask an MSP Expert: How should I handle a disgruntled employee?

Q: My MSP has a few large accounts, so our technicians are responsible for protecting a lot of sensitive data. My worst nightmare is having a disgruntled employee do something to deliberately compromise these relationships or undermine our security measures....

/ December 19, 2016
year 2017
Ask an MSP Expert: What trends should my MSP take advantage of in 2017?

Ask an MSP Expert: What trends should my MSP take advantage of in 2017?

Q: This year was a big year for my MSP, and I’m really hoping to continue to move my MSP forward in the coming year. What IT trends do you think my MSP should be ready to take advantage of...

/ December 12, 2016
binary
Ask an MSP Expert: What are some pros and cons of virtual environments?

Ask an MSP Expert: What are some pros and cons of virtual environments?

Q: My MSP is growing fast, and we’re constantly adding new clients to our managed services. We have a lot invested in maintaining customers’ infrastructures, but we’re looking for additional ways to support our customers so we can continue to...

/ December 5, 2016