Month: March 2017

privacy policy
The MSP’s Bookshelf: The Art of Intrusion

The MSP’s Bookshelf: The Art of Intrusion

Security can be a challenge. One unprotected port, one unchanged default password, or even one improperly configured item can leave businesses open to vulnerabilities and breaches. With so much to safeguard, it can be easy to miss the one small...

/ March 29, 2017
social media
How MSPs can use social media to generate new business

How MSPs can use social media to generate new business

Every day at least one managed IT service provider calls me or shoots me an email asking how they can best use social media to generate new business. Here’s what I always tell them—If you’re not using social media to...

/ March 29, 2017
data loss
Ask an MSP Expert: What should I teach my customers on World Backup Day?

Ask an MSP Expert: What should I teach my customers on World Backup Day?

Q: Every month I send a newsletter to my SMB customers to teach them about technology, the latest threats, and things they can do to protect their data. This month, in honor of World Backup Day, I’d like to use...

/ March 27, 2017
globe
2 Critical findings from Kaseya’s 2017 MSP Global Pricing Survey

2 Critical findings from Kaseya’s 2017 MSP Global Pricing Survey

Looking to grow your MSP this year, but unsure which trends to capitalize on? In the 2017 Kaseya MSP Global Pricing Survey, MSPs from around the world weighed in on market growth, what sets high-preforming MSPs apart, and technology trends...

/ March 24, 2017
Quiz: Which data loss threat are your customers most likely to fall for?

Quiz: Which data loss threat are your customers most likely to fall for?

Downtime is costly, and it can put your SMBs’ businesses in jeopardy. With so many ways to lose data, we wanted to make it easier for you to explain threats to your customers, which is why we created the Data...

/ March 23, 2017
facebook rant
Robin Robins: How your thoughtless political rants are hurting your business

Robin Robins: How your thoughtless political rants are hurting your business

A news report I overheard but missed the source of: Employees are now wasting an average of two hours a day reading political news on Facebook and creating drama, stress, and resentment in their workplace as they argue over their...

/ March 22, 2017
password management
The woes of password management

The woes of password management

If you’re like anybody who uses computers today, you’re dealing with passwords. I alone have more than 58 just for the websites I use on a regular basis. That doesn’t include any hardware passwords,  Wi-Fi passwords, computer logins, or clients’...

/ March 20, 2017
factory
Ask an MSP Expert: How to create firewall policies for a company

Ask an MSP Expert: How to create firewall policies for a company

Q: With today’s evolving cyber threats, my IT service company is trying to offer our customers more proactive security measures beyond anti-malware and anti-spam filters. To really protect our customers, we want to offer a more sophisticated firewall solution. Once...

/ March 20, 2017
data-driven sales prospecting
How to use data-driven sales prospecting to get better results

How to use data-driven sales prospecting to get better results

Many MSPs abandon telemarketing early on in their growth when they get frustrated with the lack of immediate results. But there is no magic bullet. All marketing processes and strategies need time to work, and telemarketing is no exception. You need...

/ March 15, 2017
data management regulations
GDPR Promises to Forever Change How Data Gets Managed

GDPR Promises to Forever Change How Data Gets Managed

Given the rise of both Donald Trump and Theresa May, there’s never been more focus on regulations in recent memory. But the regulation that is starting to loom largest in the minds of business executives emanates from Brussels rather than...

/ March 14, 2017