Month: August 2017

Microsoft, not Salesforce owns SaaS marketshare lead says Synergy Research

Microsoft, not Salesforce owns SaaS marketshare lead says Synergy Research

When Synergy Research announced their Q2 SaaS marketshare results today, there was a bit of a surprise. Instead of Salesforce, leading the field, it was Microsoft. The shift actually happened a year ago, according to Synergy. Salesforce was of course born...

/ August 31, 2017
MSPs Should Benefit as IT Management Plane Moves to the Cloud

MSPs Should Benefit as IT Management Plane Moves to the Cloud

It’s usually easy to pick out which server management software being relied on to manage the local data center environment is located. Find the oldest, slowest server and chances are high that’s where the management software is running. After all,...

/ August 31, 2017
VMware Cloud on AWS Portends Significant Changes for MSPs

VMware Cloud on AWS Portends Significant Changes for MSPs

Now that VMware has made the first instance of its software stack available on the Amazon Web Services (AWS) public cloud managed service providers (MSPs) that have been generating revenue by migrating application workloads from on-premises environments to AWS clouds...

/ August 29, 2017
Ask an MSP Expert: What services should I offer in my basic bundle?

Ask an MSP Expert: What services should I offer in my basic bundle?

Q: We’re an established channel provider that specializes in break-fix services. However, we’re slowly taking steps to become a managed service provider. One area we’re looking for advice in is bundling services. What should we include in our basic offering?...

/ August 28, 2017
Linux
Tech Time Warp: Linus Torvalds Introduces Linux

Tech Time Warp: Linus Torvalds Introduces Linux

They say hindsight is 20/20, which is why Linus Torvalds’ Aug. 25, 1991, message to a MINIX newsgroup is so humorous now: “I’m doing a (free) operating system (just a hobby, won’t be big and professional like gnu) … it...

/ August 25, 2017
Cloud 5: GCP’s low-cost cloud, Microsoft’s super-fast AI

Cloud 5: GCP’s low-cost cloud, Microsoft’s super-fast AI

Welcome to The Cloud 5, our weekly feature where we scour the web searching for the five most intriguing and poignant cloud links we can find. Before we jump into this week’s links, please have a look at one of...

/ August 25, 2017
digital business growth
Spike in private exchange traffic points to digital business growth

Spike in private exchange traffic points to digital business growth

The cloud is more than just another means of delivering IT services. As cloud computing continues to evolve, it’s starting to have a profound impact on how digital business processes are deployed and how companies ultimately operate. A new study...

/ August 24, 2017
Salesforce
Salesforce surpasses $10 billion run rate

Salesforce surpasses $10 billion run rate

Salesforce had another impressive earnings report yesterday, blowing past analyst expectations and putting them firmly on the road to surpass $10 billion in annual revenue. That’s a huge number and not one to be dismissed easily. In fact, Salesforce claims...

/ August 23, 2017
marketing media
Robin Robins: Fortune-making truths about media, money, and marketing process

Robin Robins: Fortune-making truths about media, money, and marketing process

Here’s a truth many small business owners DON’T want to embrace, much less give recognition to: The more marketing media you can use simultaneously, the more money you’ll make. You’ll also be a LOT less FRAGILE and vulnerable to an...

/ August 23, 2017
data centers
MSPs need to evolve as data centers transform

MSPs need to evolve as data centers transform

Managed service providers need a two-pronged approach to managing data centers that takes into account both the short-term needs of customers and the rapid rate at which advances in IT management are occuring. When it comes to providing managed services...

/ August 22, 2017