Month: August 2017

SMBs’ data hygiene might be worse than you think

SMBs’ data hygiene might be worse than you think

While your current customers might already have good data hygiene habits, the reality is most SMBs do not. As you continue to grow your managed services business, chances are you’ll soon run into some customers with poor data hygiene habits—if...

/ August 22, 2017
Ask an MSP Expert: How can I set more first-time appointments?

Ask an MSP Expert: How can I set more first-time appointments?

Q: Usually we just count on customers calling and asking us about our services, but our new customer rate has been slowing down. One option we’re considering is investing more in our marketing department to help us set up more...

/ August 21, 2017
Tech Time Warp: When Internet Explorer Was Cool

Tech Time Warp: When Internet Explorer Was Cool

Let’s time-travel back to August 1995, when Bill Gates and his company introduced the world to Internet Explorer 1.0. Making its debut on August 16, 1995, this wasn’t the IE you later spurned for Chrome and Firefox. No, this was...

/ August 18, 2017
MSPs Start to Tap into the Gig Economy

MSPs Start to Tap into the Gig Economy

EY, formally known as Ernst & Young, like a lot of managed service providers (MSPs) is sorely pressed to find the IT professionals it needs to work on specific projects. All told, the provider of consulting, auditing, and managed services...

/ August 17, 2017
Managed services are the top growth-driver in the IT channel

Managed services are the top growth-driver in the IT channel

Managed services are taking hold at nearly every business operating in the IT channel—regardless of their initial business model—and signs are pointing to MSP success. In a recent survey of 201 North American channel partners conducted by the 2112 Group...

/ August 16, 2017
cloud migration projects
Competition for cloud migration projects to intensify

Competition for cloud migration projects to intensify

The intensity of the competition between managed service providers vying to win cloud migration projects is about to increase by several notches. At an AWS Summits event in New York this week, Amazon Web Services rolled out a free AWS...

/ August 15, 2017
Ask an MSP Expert: How to convert break-fix customers to a managed services contract

Ask an MSP Expert: How to convert break-fix customers to a managed services contract

Q: Most of my customers are on a managed service contract, but I’m having trouble converting the remaining break-fix customers. To help our business be more efficient and profitable, we want to shift our focus to only providing managed services....

/ August 14, 2017 / 2 Comments
Spam
Tech Time Warp: The story behind five everyday tech terms

Tech Time Warp: The story behind five everyday tech terms

Given technology’s fast pace, it’s easy to forget someone in 1995 would look at you like you were from Mars if you mentioned your Bluetooth. Turns out the stories behind commonly used tech terms are fairly fascinating. For instance, thank...

/ August 11, 2017
Cloud 5
Cloud 5: AWS chooses Kubernetes, Brazilian SaaS vendors

Cloud 5: AWS chooses Kubernetes, Brazilian SaaS vendors

Welcome to The Cloud 5, our weekly feature where we scour the web searching for the five most intriguing and poignant cloud links we can find. Before we jump into this week’s links, please have a look at one of...

/ August 11, 2017
Public clouds versus private clouds
Parity between private and public clouds is being achieved

Parity between private and public clouds is being achieved

There are many reasons why organizations opt for public clouds, but cost is becoming less of a factor. A new survey published by 451 Research on behalf of VMware shows that 41 percent of 150 IT decision-makers surveyed claimed to...

/ August 10, 2017