Month: September 2017

Microsoft Word
Tech Time Warp: Happy Birthday to Microsoft Word

Tech Time Warp: Happy Birthday to Microsoft Word

Microsoft Word is so synonymous with office life it’s hard to consider it groundbreaking. But next time you’re plodding through TPS reports, think back to October 1983, when word processing wasn’t quite so easy. A lucky few had access to...

/ September 29, 2017
Cloud 5: Alibaba’s eye-popping growth, AWS is the one and only

Cloud 5: Alibaba’s eye-popping growth, AWS is the one and only

Welcome to The Cloud 5, our weekly feature where we scour the web searching for the five most intriguing and poignant cloud links we can find. Before we jump into this week’s links, please have a look at one of...

/ September 29, 2017
Cloud security education
MSPs need to focus on cloud security education

MSPs need to focus on cloud security education

It’s already been well established that the No. 1 concern organizations have about deploying application workloads in the cloud is cloud security. But, it turns out there’s also significant confusion about who is responsible for IT security on a public...

/ September 28, 2017
Cloud vendors engage in latest feature battle

Cloud vendors engage in latest feature battle

It’s gotten to the point where if one cloud vendor makes a move, there’s a pretty good chance the competitors will answer with a similar service offering — and we’ve seen this playing out in a big way this month....

/ September 28, 2017
MSP marketing opportunity
Robin Robins: MSP Marketing 101 – When Opportunity Comes Your Way, GRAB IT

Robin Robins: MSP Marketing 101 – When Opportunity Comes Your Way, GRAB IT

By the time you read this, Hurricane Harvey will be old news (I’m writing this just AS it’s starting to pop up on the news radar). As one client pointed out on the Technology Marketing Toolkit member portal, how many...

/ September 27, 2017 / 1 Comment
managed services demand
Managed services demand driven by need to augment, not replace internal IT

Managed services demand driven by need to augment, not replace internal IT

Now that more application workloads than ever are running in either a public cloud or a third-party data center, it appears IT organizations are starting to appreciate the value of managed services. A new Voice of the Enterprise survey of...

/ September 26, 2017
European managed security services
European organisations are increasingly turning to MSPs to ease security and non-compliance fears

European organisations are increasingly turning to MSPs to ease security and non-compliance fears

Fear of cyber attack and new European legislation is prompting customers to increasingly seek support through managed services, driving significant growth in the European channel. This is according to a new report by 2112 Group on behalf of Barracuda MSP,...

/ September 25, 2017
Ask an MSP Expert: How should I ask SMB customers for referrals?

Ask an MSP Expert: How should I ask SMB customers for referrals?

Q: Our current customers seem happy, but we only get a handful of referrals every now and then. We’re looking to grow our IT service business, so we’d like to generate some more referrals. How can we ask our current...

/ September 25, 2017
copyright computer code
Tech Time Warp: Copyright protection for computer code

Tech Time Warp: Copyright protection for computer code

Sept. 22, 1986, marked a milestone in a protracted legal battle between Intel and NEC Corp. over copyright protection of computer code. As they fought for control of the microprocessor market, the two semiconductor companies—Intel American, and NEC Corp. Japanese—found...

/ September 22, 2017
Cloud 5: Oracle pokes AWS, GE narrows cloud focus

Cloud 5: Oracle pokes AWS, GE narrows cloud focus

Welcome to The Cloud 5, our weekly feature where we scour the web searching for the five most intriguing and poignant cloud links we can find. Before we jump into this week’s links, please have a look at one of...

/ September 22, 2017