Month: October 2017

Managed security opportunity
Infographic: It’s time to seize the managed security opportunity

Infographic: It’s time to seize the managed security opportunity

From WannaCry and NotPetya to the Equifax breach, the alarming headlines about cyber attacks are hard to ignore, and your SMB customers are worried. Yet even as the number of threats and their level of sophistication continues to escalate, many...

/ October 23, 2017
Ask an MSP Expert: How can I use recent breaches to teach my SMBs?

Ask an MSP Expert: How can I use recent breaches to teach my SMBs?

Q: There have been a lot of cybersecurity attacks in the news lately, especially the Equifax breach. How can I use these scenarios as teachable moments for my SMB customers without scaring them? In the past few years, cyber crime...

/ October 23, 2017
first video game tennis for two
Tech Time Warp: Tennis for Two, the World’s First Video Game

Tech Time Warp: Tennis for Two, the World’s First Video Game

Today’s gaming vloggers owe a lot to a nuclear physicist. On Oct. 18, 1958, during Brookhaven National Laboratory’s annual visitors’ day, attendees played “Tennis for Two,” considered by many to be the world’s first video game. Brookhaven physicist William Higinbotham...

/ October 20, 2017
Cloud 5: Oracle moves into AWS’s backyard, cloud security 101

Cloud 5: Oracle moves into AWS’s backyard, cloud security 101

Welcome to The Cloud 5, our weekly feature where we scour the web searching for the five most intriguing and poignant cloud links we can find. Before we jump into this week’s links, please have a look at one of...

/ October 20, 2017
IBM
IBM could finally be moving in the right direction

IBM could finally be moving in the right direction

IBM has been having a rough time for, oh, the past five and a half years. The company has had declining revenue for 22 straight quarters, but yesterday while it still had declining revenue, Big Blue gave an earnings report...

/ October 19, 2017 / 1 Comment
artificial intelligence
MSPs need to construct data pipelines to drive artificial intelligence

MSPs need to construct data pipelines to drive artificial intelligence

While there’s plenty of fear about the impact artificial intelligence (AI) might have on demand for labor, there’s just as much anticipation. Consumer applications are leading the way as usual. As end users engage more with Siri from Apple or Alexa...

/ October 19, 2017
Twitter marketing
Stuart Crawford: The biggest mistake MSPs make on Twitter

Stuart Crawford: The biggest mistake MSPs make on Twitter

For the record, I wasn’t a fan of Twitter. I thought it was just a bunch of noise. I actually compared it to having a conversation at a nightclub while a death-metal band played with their amps turned up to...

/ October 18, 2017
Application workloads
Application workloads moving to the cloud at a faster pace should benefit MSPs

Application workloads moving to the cloud at a faster pace should benefit MSPs

Savvy managed service providers keep one eye on where existing application workloads are deployed today and the other on where new ones are likely to be deployed tomorrow. A new report from Gartner estimates that as of 2016 approximately 17...

/ October 17, 2017
Ask an MSP Expert: My MSP got a bad review online. What should I do?

Ask an MSP Expert: My MSP got a bad review online. What should I do?

Q: On a popular online site, our MSP recently received a really bad review from an unhappy customer. What are some tactics we can use to move forward, without ignoring the review? No matter what kind of business you’re in,...

/ October 16, 2017
Steve Jobs
Tech Time Warp: Steve Jobs’ NeXT Move

Tech Time Warp: Steve Jobs’ NeXT Move

If someone tells you the NeXT computer was “Steve Jobs’ biggest failure,” consider that person uninformed (or a purveyor of clickbait). After all, if you’re reading this blog post on an Apple device, you’re benefiting from Jobs’ NeXT-level thinking. Like...

/ October 13, 2017