Month: December 2017

MSP sales leads
Robin Robins: The simplest way to close 2 to 3 times as many leads as you are now

Robin Robins: The simplest way to close 2 to 3 times as many leads as you are now

One of the biggest LOSSES in business is the grossly inadequate follow-up on opportunities and prospects. Based on a number of sales research reports, it’s estimated that 80 percent to 90 percent of all sales leads never get followed up...

/ December 13, 2017
business plan success
Why MSPs need to create a business plan template to achieve success

Why MSPs need to create a business plan template to achieve success

Over the past five years I have coached more than 1,000 MSPs on how to increase recurring revenue and profitability. In every case, the business owner wanted their future results to be dramatically different than their current situation. This means...

/ December 13, 2017
multi-cloud computing
Study finds mastering multi-cloud computing is difficult

Study finds mastering multi-cloud computing is difficult

A funny thing happened on the way to the cloud. IT became more difficult to manage. Most IT organizations today either already are or soon will be trying to manage multiple clouds, primarily for one of two reasons. The first...

/ December 12, 2017
Ask an MSP Expert: How can I make the most of my time during the holidays?

Ask an MSP Expert: How can I make the most of my time during the holidays?

Q: With the holidays coming up, it seems like a lot of customers are going to be out of the office. While it is nice to have a bit of a break, I’d like to use my time productively to...

/ December 11, 2017
Apple QuickTime
Tech Time Warp: A quick look back at QuickTime’s beginnings

Tech Time Warp: A quick look back at QuickTime’s beginnings

For today’s Mac user, QuickTime is nothing special—just part of the base package, lost among other bells and whistles. But travel back to this week in December 1991, when consumers got their first taste of QuickTime 1.0, and you’ll understand...

/ December 8, 2017
Cloud 5: Large enterprises head to the cloud, Pinterest all in on containers

Cloud 5: Large enterprises head to the cloud, Pinterest all in on containers

Welcome to The Cloud 5, our weekly feature where we scour the web searching for the five most intriguing and poignant cloud links we can find. Before we jump into this week’s links, please have a look at one of...

/ December 8, 2017
Containers
Shift to microservices architectures based on containers is on now

Shift to microservices architectures based on containers is on now

Emerging technologies tend to be double-edge swords for managed services providers. They typically create new opportunities for MSPs, but often at the expense of existing revenue streams. The rise of Docker containers along with the Kubernetes orchestration platform employed to...

/ December 7, 2017
Okta has healthy quarter as cloud log-in business continues to thrive

Okta has healthy quarter as cloud log-in business continues to thrive

Okta reported their earnings yesterday and the cloud-based identity management company came through with flying colors for the most part. For starters, revenue was a healthy $68.2 million. That’s up 61 percent year over year. Meanwhile, subscription revenue (that’s recurring...

/ December 7, 2017
external IT services
Reliance on external IT services shows steady gains

Reliance on external IT services shows steady gains

A global survey of 890 CIOs shows that the percentage of IT managed by external IT services providers is climbing at a slow but steady pace. Conducted by The Logicalis Group, a reseller and provider of managed IT services, the...

/ December 5, 2017
Ask an Expert: How can I measure my MSP marketing success?

Ask an Expert: How can I measure my MSP marketing success?

Q: We are investing more money in our MSP marketing, but we’re looking for ways to track our success. What marketing metrics should we measure? First of all, congratulations! Measuring the effectiveness of your campaigns is a great way to...

/ December 4, 2017