Month: December 2017
Digital business transformation expectations likely to lead to high turnover
Most IT leaders today are being asked by to perform a magic trick. On the one hand, they are being tasked with driving IT that will help materially reinvent the business, also known as digital business transformation. At the same...
Alex Hoff: Why design and user experience matter in networking
If you sat down to use a computer circa 1991, you’d find yourself working with a machine with computing resources that comprised a fraction of the power that’s now packed into your smartphone. You’d also find yourself working with an...
Tech Time Warp: The CAN-SPAM Act Turns 14
The “Nigerian princes” of the world were dealt a semi-blow on Dec. 16, 2003, when Congress passed the awkwardly named “Controlling the Assault of Non-Solicited Pornography and Marketing Act,” or CAN-SPAM Act. Legitimate email marketers were required to include a...
Cloud 5: 2018 cloud predictions, Microsoft’s quantum computing leap
Welcome to The Cloud 5, our weekly feature where we scour the web searching for the five most intriguing and poignant cloud links we can find. Before we jump into this week’s links, please have a look at one of...
Spiceworks report finds IT labor costs likely to rise in 2018
The single biggest expense when it comes to managing IT is IT labor costs. So, when the salaries of IT professionals start to increase it has positive and negative implications for managed service providers. A 2018 IT Career Outlook survey...
Microsoft commits $50 million to expand AI for Earth program
This week, Microsoft announced big plans to throw the power of artificial intelligence and cloud computing technology behind the world’s biggest environmental problems. The company promised to devote $50 million in cloud and artificial intelligence services to companies working to solve...
Robin Robins: The simplest way to close 2 to 3 times as many leads as you are now
One of the biggest LOSSES in business is the grossly inadequate follow-up on opportunities and prospects. Based on a number of sales research reports, it’s estimated that 80 percent to 90 percent of all sales leads never get followed up...
Why MSPs need to create a business plan template to achieve success
Over the past five years I have coached more than 1,000 MSPs on how to increase recurring revenue and profitability. In every case, the business owner wanted their future results to be dramatically different than their current situation. This means...
Study finds mastering multi-cloud computing is difficult
A funny thing happened on the way to the cloud. IT became more difficult to manage. Most IT organizations today either already are or soon will be trying to manage multiple clouds, primarily for one of two reasons. The first...
Tech Time Warp: A quick look back at QuickTime’s beginnings
For today’s Mac user, QuickTime is nothing special—just part of the base package, lost among other bells and whistles. But travel back to this week in December 1991, when consumers got their first taste of QuickTime 1.0, and you’ll understand...
