Month: January 2018

Report: DoD removed Star Wars references from cloud planning memo

Report: DoD removed Star Wars references from cloud planning memo

When it comes to the Pentagon and cloud computing, you don’t expect anyone to be playing around, but according to a Bloomberg report this week, a Pentagon official slipped in a couple of Star Wars references into the initial draft...

/ January 11, 2018
manual network management
Stop doing these 7 manual network management tasks

Stop doing these 7 manual network management tasks

Active network infrastructure management is a key element of any managed service offering. Traditionally, network management has involved a lot of tedious manual work, making it expensive and very hard to scale. And that’s why many MSPs have shied away...

/ January 10, 2018 / 3 Comments
digital assistants
Digital assistants to become pervasive in 2018

Digital assistants to become pervasive in 2018

The one thing made clear this week at the Consumer Electronics Show (CES) is that digital assistants will soon be everywhere. Google, for example, used to the conference to showcase how Google Assistant with challenge rival digital assistant software from...

/ January 9, 2018
Ask an Expert: What security solutions should I add to my portfolio?

Ask an Expert: What security solutions should I add to my portfolio?

Q: In 2018, we want to grow our MSP business by adding managed security solutions to our portfolio. How can we make the move strategically, and what solutions should we add first? Growing your portfolio can be challenging, but it...

/ January 8, 2018
Microsoft
Tech Time Warp: The Origin of the Name “Microsoft”

Tech Time Warp: The Origin of the Name “Microsoft”

Quick: Name some of the mostly widely used portmanteaus of the past 40 years. You might think of “Bennifer,” “Brangelina,” and other failed celebrity couples, but did you think of Microsoft? On Jan. 2, 1975, Microsoft co-founders Bill Gates and...

/ January 5, 2018 / 2 Comments
Cloud 5: Kubernetes future, AWS and Salesforce want to shed Oracle databases

Cloud 5: Kubernetes future, AWS and Salesforce want to shed Oracle databases

Welcome to The Cloud 5, our weekly feature where we scour the web searching for the five most intriguing and poignant cloud links we can find. Before we jump into this week’s links, please have a look at one of...

/ January 5, 2018
Data centers became big business in 2017

Data centers became big business in 2017

Data centers were a hot commodity in 2017. In fact, a report released by Synergy Research this week found that sales reached $20 billion, surpassing the totals of 2015 and 2016 combined. How active was the data center market last...

/ January 4, 2018
digital business transformation
Digital business transformation emerges as top concern for business leaders

Digital business transformation emerges as top concern for business leaders

The most important thing any managed service provider needs to understand when wooing a new client is their state of mind. Not every customer has the same priorities. But, a recent survey of 728 business executives and board members conducted...

/ January 4, 2018
GDPR Rights
Awareness of GDPR rights builds slowly in the EU

Awareness of GDPR rights builds slowly in the EU

The first major issue many IT organizations will confront in the new year is the need to comply with the General Data Protection Rule (GDPR) that goes into effect in the European Union (EU) in 142 days. Scheduled to go into...

/ January 2, 2018
MSP profitability
Ask an MSP Expert: How can I make my MSP more profitable in the new year?

Ask an MSP Expert: How can I make my MSP more profitable in the new year?

Q: Going into the new year, I want to assess my processes and see where I can increase efficiency and profitability for my MSP business. How can I effectively evaluate our processes and identify the ones that aren’t working? Taking...

/ January 1, 2018