Month: April 2018

cybersecurity attacks
IT service providers are now focus of cybersecurity attacks

IT service providers are now focus of cybersecurity attacks

Most IT service providers are used to being the defenders of the cybersecurity realm. But, a new report published today by Trustwave, a managed security services provider (MSSP), suggests services providers themselves are increasingly becoming the targets of cybersecurity attacks....

/ April 5, 2018
The MSP’s Bookshelf: Never Split the Difference – Negotiating as if Your Life Depended on It

The MSP’s Bookshelf: Never Split the Difference – Negotiating as if Your Life Depended on It

When it comes to pricing and packaging your managed service offering, you might question whether your SMB customers are getting a good deal—or if your offering is too good to be true. Managed services don’t need to be commoditized. In...

/ April 4, 2018
Software defined network
SDNs need to extend to legacy networking equipment

SDNs need to extend to legacy networking equipment

Software-defined networks (SDNs) represent a huge opportunity for managed service providers to more efficiently manage networks. Instead of needing a technician to manually program each network device one at a time using a command line interface (CLI), an SDN enables...

/ April 4, 2018
sales coach
Brad Stoller: When to drink the Kool-Aid and trust a sales coach

Brad Stoller: When to drink the Kool-Aid and trust a sales coach

The entrepreneurial spirit that drives many business owners imbues them with key advantages. Entrepreneurs are resilient. They are creative. They are willing to separate from the herd and take the path less traveled. This nonconformist mentality is an advantage in...

/ April 4, 2018
Microsoft’s focus shifts squarely to cloud with reorganization

Microsoft’s focus shifts squarely to cloud with reorganization

Last week, Microsoft CEO Satya Nadella published a memo announcing major changes to the leadership structure at the company. Perhaps it was an extension of the vision he has carried from the beginning, but it also seemed to be a...

/ April 3, 2018 / 1 Comment
HIPAA compliance
MSPs and HIPAA: Navigating the law’s nuances to maximize your value to healthcare organizations

MSPs and HIPAA: Navigating the law’s nuances to maximize your value to healthcare organizations

When it comes to the highly complex procedures performed every day in the healthcare field, knowledge and diligence are crucial to positive outcomes. This is just as true in the operating room as it is for healthcare organizations that must...

/ April 2, 2018
Ask an MSP Expert: How can I start a blog for my MSP?

Ask an MSP Expert: How can I start a blog for my MSP?

Q: After growing my marketing department, I’m finally ready to start a blog for my MSP. I’m looking for a new way to connect with my customers, and I’m hoping the blog will help more potential customers find us online, too....

/ April 2, 2018 / 1 Comment