Month: June 2018

MSP finances
Ask an MSP Expert: How can I get better control of my MSP finances?

Ask an MSP Expert: How can I get better control of my MSP finances?

Q:   I’m great at the technical side of the MSP business, and people seem to like our work. In fact, we’ve never been busier. But somehow that’s not showing up in my bottom line. I know that as the owner,...

/ June 18, 2018
Tech Time Warp: DESCHALL Project Cracks 56-Bit Encryption

Tech Time Warp: DESCHALL Project Cracks 56-Bit Encryption

On June 17, 1997, a group of friends proved that it didn’t take too much effort—or computer power—to bring down 56-bit symmetric encryption, then the U.S. Department of Commerce’s standard for security. Since 1976, the government and financial institutions had...

/ June 15, 2018
Cloud 5: Online retailer chooses AWS, Salesforce flexes marketing muscles

Cloud 5: Online retailer chooses AWS, Salesforce flexes marketing muscles

Welcome to The Cloud 5, our weekly feature where we scour the web searching for the five most intriguing and poignant cloud links we can find. Before we jump into this week’s links, please have a look at one of...

/ June 15, 2018
Salesforce Marketing Cloud enhancements are all about improving customer experience

Salesforce Marketing Cloud enhancements are all about improving customer experience

Salesforce Connections might not be as big as Dreamforce, but it’s meant to give the Salesforce Marketing Cloud its own special time in the sun. The conference took place in Chicago this week and in many ways felt like Adobe...

/ June 14, 2018
GDPR to Force Long Overdue Data Management Conversation

GDPR to Force Long Overdue Data Management Conversation

One of the more intriguing aspects of the General Data Protection Rule (GDPR) implemented by the European Union is that organizations are required to appoint a chief data protection officer. That person doesn’t necessarily need to have that formal title....

/ June 14, 2018
disgruntled employee
How MSPs should help clients protect sensitive data when employees are terminated

How MSPs should help clients protect sensitive data when employees are terminated

Even under the best of employer circumstances — trustworthy staff that a business hopes to hold onto forever — employee behavior remains the single greatest risk factor to data security. Without training and vigilance, even well-meaning employees can accidentally click...

/ June 13, 2018
polymorphic malware
Threat Spotlight: Advanced polymorphic malware

Threat Spotlight: Advanced polymorphic malware

Imagine having a key that changes shape to fit any lock you might encounter. That’s pretty much what malware creators have at their disposal with advanced polymorphic malware, and it’s a real headache for MSPs tasked with stopping it or,...

/ June 13, 2018 / 2 Comments
Resistance to cloud computing comes to an end

Resistance to cloud computing comes to an end

It’s been a long time coming, but a new survey suggests resistance to cloud computing has now all but fallen. A survey of 1,554 IT professionals and C-level executives conducted by EvolveIP, a provider of cloud services, finds that 92...

/ June 12, 2018
5 Tips for working with the press

5 Tips for working with the press

Before the Internet, blogging, and social media, businesses relied heavily on advertising and public relations to build brand awareness. The joke among marketing leaders to clients was, “You either pray for space or pay for space—or both.” Fast forward from...

/ June 11, 2018
Ask an MSP Expert: How to overcome common MSP hurdles

Ask an MSP Expert: How to overcome common MSP hurdles

Q:  As a newer MSP business, we find ourselves running into new challenges all the time. What are some common challenges other MSPs are running into—and how can we avoid those issues moving forward? Often, the largest challenge we see...

/ June 11, 2018