Month: July 2018

MSP competition
Alex Hoff: 10 Ways a small MSP can punch above its weight

Alex Hoff: 10 Ways a small MSP can punch above its weight

Sometimes we associate being big with being powerful and strong, but being small doesn’t mean you can’t compete — you just need to be smarter and more efficient than the other guys. Here are 10 things you can do as...

/ July 16, 2018
Ask an Expert: How can I achieve a better work-life balance?

Ask an Expert: How can I achieve a better work-life balance?

Q: At our MSP, it seems like it’s always go, go, go! Often, I feel like I don’t have much of a life outside of my business. In this industry, can work-life balance be a reality, or is it just...

/ July 16, 2018
power grid security
How MSPs can help secure the power grid

How MSPs can help secure the power grid

Much of the eastern United States has been slogging through a hot, humid summer. Places like Burlington, Vermont recently recorded its highest low ever, with the temperature not dropping below 80 degrees at night. A stifling summer isn’t the time when...

/ July 13, 2018
Tech Time Warp: Zeus, Ruler of Malware?

Tech Time Warp: Zeus, Ruler of Malware?

Like its Greek god namesake, the Trojan malware Zeus is powerful and virile. Since it first surfaced in July 2007 in an attack on the U.S. Department of Transportation, Zeus, aka Zbot, and its variants have wreaked havoc on the...

/ July 13, 2018
Cloud 5: 5G cloud impact, Amazon’s custom chip strategy

Cloud 5: 5G cloud impact, Amazon’s custom chip strategy

Welcome to The Cloud 5, our weekly feature where we scour the web searching for the five most intriguing and poignant cloud links we can find. And without further delay, here we go with this week’s links:

/ July 13, 2018
Most organizations plan to reevaluate cloud computing strategy

Most organizations plan to reevaluate cloud computing strategy

A whopping 72 percent of 727 respondents to a global survey conducted by Forrester Consulting on behalf of Virtustream, the cloud service provider arm of Dell Technologies, plan to revisit their organizations cloud strategy within the next two years. The...

/ July 12, 2018
GDPR compliant
GDPR: Surely everyone has dealt with it by now … right?

GDPR: Surely everyone has dealt with it by now … right?

The European Union’s General Data Protection Regulation is a regulation in EU law stipulating how organisations must deal with data to ensure that individuals are protected, and that individuals can more easily determine what data an organisation holds about them. It became...

/ July 11, 2018
On-Premise IT Thanks to Automation Starts to Achieve Cost Parity with Public Clouds

On-Premise IT Thanks to Automation Starts to Achieve Cost Parity with Public Clouds

Managed service providers (MSPs) have a complicated relationship with cloud service providers (CSPs). On the one hand, the massive number of workloads running on public clouds clearly helps drive demand for managed services. At the same time, however, CSPs have...

/ July 10, 2018
Ask an MSP Expert: How can I price managed services appropriately?

Ask an MSP Expert: How can I price managed services appropriately?

Q: At the moment, we’re using pricing tiers at my MSP to standardize our services and make it easier to price out new clients. While this seems to help sales go more smoothly, we’re second guessing ourselves when it comes...

/ July 9, 2018
Whirlwind project MIT
Tech Time Warp: A Technological Whirlwind at MIT

Tech Time Warp: A Technological Whirlwind at MIT

July 4, 1956, doesn’t quite rank with July 4, 1776, in terms of independence, but it was a remarkable day in terms of freedom for computer users—freedom from punch cards, dials, and switches, that is. On July 4, 1956, researchers...

/ July 6, 2018