Month: July 2018

Proliferation of file repositories drives greater need for managed services

Proliferation of file repositories drives greater need for managed services

Much to the probable chagrin of IT leaders the number of places that end users can store files has rapidly expanded. A new survey of 160 IT professionals conducted by Cloudtenna, a provider of enterprise search tools, finds that on...

/ July 31, 2018
Ask an MSP Expert: How can I overcome SMBs’ security fatigue?

Ask an MSP Expert: How can I overcome SMBs’ security fatigue?

Q: When it comes to security, I feel like our SMB customers just want to tune us out! How can I communicate with customers who are tired of hearing about security? As an IT service provider, one of the most...

/ July 30, 2018
Tech Time Warp: Andy Warhol and the Amiga

Tech Time Warp: Andy Warhol and the Amiga

The format of the Apple product launch is legendary, but it doesn’t hold a candle to the July 23, 1985, launch of the Commodore Amiga 1000. Held at Lincoln Center, with Commodore employees sporting tuxes and the music of a...

/ July 27, 2018
Cloud 5: A cloud history and what’s coming next

Cloud 5: A cloud history and what’s coming next

Welcome to the final Cloud 5, our weekly feature where we scour the web searching for the five most intriguing and poignant cloud links we can find. Before we jump into this week’s links, please have a look at one...

/ July 27, 2018
Lessons from the Amazon Prime Day fiasco

Lessons from the Amazon Prime Day fiasco

Earlier this month, Amazon held its annual Prime Day. It’s a day when thousands of Amazon Prime customers come together on the Amazon website to pick through the hundreds of bargains being offered by the shopping site. It’s supposed to...

/ July 26, 2018 / 1 Comment
Advanced Analytics Creates Opportunity for MSPs to Transform IT Operations

Advanced Analytics Creates Opportunity for MSPs to Transform IT Operations

A new report published this week by Dresner Advisory Services sheds some light on how IT organizations want to apply advanced analytics to optimize IT operations. The 2018 IT Analytics Market Study finds that the top four management metrics in...

/ July 26, 2018
random acts of marketing
Robin Robins: Declare independence from random acts of marketing

Robin Robins: Declare independence from random acts of marketing

One of the biggest reasons people fail in marketing is that they never get beyond random, episodic campaigns to marketing assets built on SYSTEMS and PROCESS. The other day a marketing manager asked if we had any “summer” campaigns she...

/ July 25, 2018 / 1 Comment
smart homes
Smart homes highlight growing IoT security vulnerabilities

Smart homes highlight growing IoT security vulnerabilities

Smart homes — residences powered by connectivity and the cloud — are exploding in their proliferation. Statista’s statistics predict the number of homes in the U.S. with “smart appliances” will jump from roughly 15 million today to 37 million by 2022. And that’s...

/ July 25, 2018
How Google neutralized phishing attacks and what you can learn from them

How Google neutralized phishing attacks and what you can learn from them

Google announced a remarkable achievement this week — not one of its 85,000 employees has been the victim of a phishing attack since the beginning of 2017. Phishing refers to when a hacker sends an email that looks authentic for...

/ July 24, 2018
IT Leaders Need a Little Extra Digital Process Transformation Help from MSP Friends

IT Leaders Need a Little Extra Digital Process Transformation Help from MSP Friends

There’s naturally a lot of hype these days when it comes to digital process transformation. But a survey of 200 CIOs and IT directors published today by Trace3, an IT services provider, suggests the most important areas of IT focus...

/ July 24, 2018