Network Management: In Search of a Few Good GUIs
Most of the time, interacting with electronic devices is as simple as point and click. In many instances, you don’t even have to think very hard about where to point, thanks to the richly intuitive tools that have evolved out...
Alex Hoff: 10 Ways a small MSP can punch above its weight
Sometimes we associate being big with being powerful and strong, but being small doesn’t mean you can’t compete — you just need to be smarter and more efficient than the other guys. Here are 10 things you can do as...
Does my MSP need a network infrastructure tool?
If you’re a new or growing MSP, discovering tools and processes that will let you do more with less is a prime focus. You’re always looking for ways to boost that bottom line by cutting costs, driving more revenue, and...
Alex Hoff: How to break away from the break-fix model that’s killing your MSP business
If it ain’t broke, don’t fix it. Isn’t that what people always say? But when it comes to providing network and IT support, it’s an approach that could be killing your business. IT infrastructure isn’t something you buy once and...
Alex Hoff: The advantages of intent-based networking
Intent-based networking makes it possible to manage a network simply by identifying your intent—in other words, what you want to happen. Configure guest Wi-Fi. Set up VoIP phones in Branch 3 office. Software then figures out the best way to...
Alex Hoff: Intent-based networking will revolutionize managed services
Wouldn’t it be great if managing a network were like ordering a pizza? Decide what you want, make a phone call (or visit a website), and place your order — done. Figuring out how to fill the order wouldn’t be...
Alex Hoff: Is your MSP exposed to network risk?
When offering a network service to clients, managing servers and endpoints—and managing them well—is important. Devices like desktops and phones are the most visible and tangible part of the network to your clients. They’re the parts clients interact with nearly constantly....
Stop doing these 7 manual network management tasks
Active network infrastructure management is a key element of any managed service offering. Traditionally, network management has involved a lot of tedious manual work, making it expensive and very hard to scale. And that’s why many MSPs have shied away...
Alex Hoff: Why design and user experience matter in networking
If you sat down to use a computer circa 1991, you’d find yourself working with a machine with computing resources that comprised a fraction of the power that’s now packed into your smartphone. You’d also find yourself working with an...
