Report reveals cloud optimization opportunity for MSPs
Despite rising concerns about the cost of cloud computing, a new report finds more than half of organizations do not make use of Saving Plans or Reserved Instances. These plans, available on the Amazon Web Services (AWS) cloud, make it...
Cybersecurity economics to increasingly favor MSPs
As the economics of cybersecurity continue to evolve, the number of organizations that can effectively manage cybersecurity on their own will continue to decrease. A survey of 1,917 IT security practitioners conducted by Ponemon Institute finds only 43 percent claimed...
How generative AI will transform IT service and support
We are still in the early days, but it’s apparent that generative artificial intelligence (AI) is about to have a major impact on how IT service and support is delivered. Just about every IT vendor is already racing to expose...
Kubernetes adoption reaching critical mass for MSPs
A survey of 333 IT operations and application development stakeholders directly responsible for Kubernetes in production environments suggests Kubernetes adoption has hit a critical mass point. This means managed service providers (MSPs) will be increasingly relied on to assist with...
Opportunities arise for MSPs despite skills shortages
A survey of 2,740 IT decision-makers conducted by Skillsoft, finds only 16 percent plan to rely more on third parties for support despite ongoing skills shortages. Instead, a full 45 percent plan to invest in more training for their existing...
MSP Insights: What to expect in 2024
It’s no secret that the fortunes of managed service providers (MSPs) are closely tied to the overall state of the economy, but with an uneven economic outlook for 2024, forecasting the year is more challenging than usual. While uncertainty remains,...
The cloud migration opportunity still exists for MSPs
A survey of 510 senior executives from Global 2000 organizations suggests that cloud migration initiatives have stalled at the intermediate stages of the project due to concerns around cost, lock-in, meeting budgets, and timeline constraints. Conducted by HFS Research on...
2024 MSP opportunity: Helping establish AI building-blocks
Just about every organization will be experimenting with artificial intelligence (AI) in the coming year. Many of them will quickly discover that operationalizing AI will require them to get their data management house in order. After all, no matter how...
AI is on track to transform managed services in 2024
Artificial intelligence is all the rage these days, but many managed service providers (MSPs) have been making use of it in some capacity for years. The main difference is with the rise of generative AI. It’s now becoming possible to...
Optimism for IT spending in 2024
A survey of 1,000 business leaders in North America and Western Europe conducted by Endava, a provider of managed services, finds a full 81 percent are optimistic about where the economy is heading, with 75 percent planning IT spending and...
