Mike Vizard

All posts by Mike Vizard

Mike Vizard has covered IT for more than 25 years, and has edited or contributed to a number of tech publications including InfoWorld, eWeek, CRN, Baseline, ComputerWorld, TMCNet, and Digital Review. He currently blogs for IT Business Edge and contributes to CIOinsight, The Channel Insider, Programmableweb and Slashdot. Mike blogs about emerging cloud technology for Smarter MSP.

Modernization of healthcare IT creates major MSP opportunity

Modernization of healthcare IT creates major MSP opportunity

There’s not a lot of specifics available yet in terms of how a new alliance between Amazon, JP Morgan Chase, and Berkshire Hathaway will lead to reduce healthcare costs for their employees. The assumption is that all three companies will...

/ February 8, 2018
Fast and furious advances in AI are now coming to MSPs

Fast and furious advances in AI are now coming to MSPs

Today, most IT workers can be forgiven for assuming that the complexity of the tasks involved means it’s unlikely advances in artificial intelligence (AI) are likely to impact them any time soon. But as managed service providers (MSPs) continue to...

/ February 6, 2018
cloud marketplaces
Survey finds little reliance on cloud marketplaces to acquire software and services

Survey finds little reliance on cloud marketplaces to acquire software and services

Most managed services providers also resell products, so how end customers acquire software still matters in the age of the cloud. In theory, most customers are downloading software from cloud marketplaces that the major public cloud providers have opened. But,...

/ February 1, 2018
external services providers
Relationship between internal IT and external services providers evolves rapidly

Relationship between internal IT and external services providers evolves rapidly

A survey of 1,000 senior IT leaders conducted by TEKsystems finds that more than a third (35 percent) plan to increase spending on IT outsourcing in 2018, a six-point increase over 2017. Nearly half (47 percent) also reported that spending on...

/ January 30, 2018
threat detection
Threat detection emerges as major opportunity for MSPs

Threat detection emerges as major opportunity for MSPs

Threat detection appears to be all the rage when it comes to IT security. Both Amazon Web Services (AWS) and Google are becoming much more focused on providing threat detection services. In the case of AWS, that means acquiring sqrll,...

/ January 25, 2018
public cloud competition
Battle for control of the public cloud intensifies

Battle for control of the public cloud intensifies

The fight for control over application workloads moving into the public cloud is starting to resemble a knock-down drag-out brawl. The catalyst for this conflict is the accelerated rate at which application workloads are moving into public clouds. A new...

/ January 23, 2018
co-seller models
Co-seller models find increased appeal in the age of the cloud

Co-seller models find increased appeal in the age of the cloud

The way IT vendors have historically sold products and services has revolved primarily around models where a channel partner either resold the product after acquiring it from the vendor or acted as an agent on behalf of the vendor. But,...

/ January 18, 2018
customer loyalty
Customer loyalty to cloud and IT service providers is not all that high

Customer loyalty to cloud and IT service providers is not all that high

It turns out that in terms of brand loyalty IT professionals are least loyal to cloud service providers (CSPs) and IT outsourcing/consulting partners. A survey of 535 IT professionals conducted by Spiceworks finds more than 70 percent of IT buyers are...

/ January 16, 2018
IT management
Most organizations still struggle with fundamentals of IT management

Most organizations still struggle with fundamentals of IT management

While there’s a lot of well-deserved focus on business and IT innovation these days, the fundamentals of delivering IT services never go away. In fact, a new survey published this week by Syncsort, a provider of data management software, indicates...

/ January 11, 2018
digital assistants
Digital assistants to become pervasive in 2018

Digital assistants to become pervasive in 2018

The one thing made clear this week at the Consumer Electronics Show (CES) is that digital assistants will soon be everywhere. Google, for example, used to the conference to showcase how Google Assistant with challenge rival digital assistant software from...

/ January 9, 2018