Hybrid cloud automation creates MSP opportunity
IT teams are starting to conclude that cloud automation has become too much of a good thing. A global survey of 535 IT leaders conducted by Broadcom finds that more than 81 percent have multiple cloud automation solutions in place,...
CISA looks to rally RMM community to improve MSP security
The U.S. Cybersecurity and Infrastructure Security Agency (CISA) is now focusing on fixing systematic risks in the remote monitoring and management (RMM) tools that most managed service providers (MSPs) employ. The agency, as part of a Joint Cyber Defense Collaborative...
AI drives the need for managed cybersecurity resiliency services
It is becoming more apparent that phishing attacks that compromise credentials are linked to the rise of artificial intelligence (AI). These attacks will only increase in volume and sophistication, and more organizations must focus on limiting the scope of damage...
DaaS market is finally coming of age
It’s been a long time coming, but it appears that the desktop-as-a-service (DaaS) method for managing IT is finally gaining significant traction. A report from Custom Market Insights values the DaaS market at $6.2 billion in 2023, with a compound...
MSSPs need to stage cybersecurity interventions
A pair of reports conducted separately by Google and Cado Security make it clear that when it comes to cloud security, the biggest issues are mundane lapses that cybercriminals have learned to exploit easily. The Google report, for example, finds...
Biggest obstacle for MSSPs is customer overconfidence
One of the biggest issues any managed security services provider (MSSP) regularly encounters is, despite all evidence to the contrary, many IT and cybersecurity professionals remain convinced they have all the tools and processes needed to secure their IT environments....
PwC report highlights the need for managed services to evolve rapidly
PricewaterhouseCoopers International Limited (PwC) has published a report based on a survey of more than 2,000 business leaders that finds the top 20 percent of high-performing organizations in terms of profit margin, and revenue growth are 4.2 times more likely...
Hybrid clouds spark need for managed platform engineering services
The latest public cloud services market report from International Data Corp. (IDC) finds that revenue grew 23 percent year over year to reach $545.8 billion in 2022. The bulk of those revenues were generated by software-as-a-service (SaaS) platforms (45 percent),...
Lack of cloud expertise creates gaps for MSPs to fill
A survey of more than 900 technologists and leaders in the United States, Europe, Australia, and India conducted by Pluralsight, a provider of an online platform for learning IT skills, finds that nearly two-thirds of respondents (65 percent) are working...
Financial operations: a new managed service potential?
For the past decade, developers have been given free rein to consume cloud resources. Still, as more organizations encounter economic headwinds, a larger percentage are embracing financial operations (FinOps) to rein in those costs. Mixed results from this are creating...
