SLAs are key to expanding available market for managed services
Over the years the size of the available market for managed services has stubbornly remained less than 25 percent of the total IT market. The reason for this is two-fold. There are a large number of organizations that don’t view...
Gartner: Digital business transformation to fuel IT services spending increase
The more things change, the larger the opportunity for managed services providers becomes. At the Gartner Symposium/ITxpo 2017 conference this week, Gartner predicted that not only will worldwide spending on IT increase 4.3 percent in 2017, but spending on IT services will...
Cost of cloud migrations limiting adoption
Helping migrate applications into the cloud has been a boon to managed service providers. But a new survey of 500 IT decision makers conducted by Forrester Consulting on behalf of Virtustream, the cloud service provider arm of Dell Technologies, suggests...
MSPs need to focus on cloud security education
It’s already been well established that the No. 1 concern organizations have about deploying application workloads in the cloud is cloud security. But, it turns out there’s also significant confusion about who is responsible for IT security on a public...
Managed services demand driven by need to augment, not replace internal IT
Now that more application workloads than ever are running in either a public cloud or a third-party data center, it appears IT organizations are starting to appreciate the value of managed services. A new Voice of the Enterprise survey of...
Legacy network infrastructure acts as a drag on strategic IT initiatives
When it comes to IT projects, most organizations are fairly ambitious. From migrating workloads to the cloud to launching Internet of Things (IoT) projects, there is no end of IT projects in sight. Often, the one thing holding back those...
Expanding data integration needs play to the strengths of MSPs
Most managed service providers also resell hardware and software, so the shift to the cloud has forced them to rebalance their revenue streams. As more applications are consumed as a cloud service, an MSP’s balance sheet fundamentally changes. Instead of...
MSPs need a reality check when it comes to 5G networking
Device manufacturers are generating a lot of hype about 5G networking. After all, they want to sell next-generation systems capable of accessing and processing virtual reality applications and Internet of Things (IoT) applications that can process massive amounts of data over...
Distribution of application workloads in the age of the cloud to vary widely
Every managed service provider is more than aware that application workloads are moving into the cloud in droves. The real issue is what percentage of all enterprise workloads will wind up being deployed on those clouds. A global survey of...
Time for MSPs to get ready for the coming IoT data storm
There’s a storm of data coming unlike any other, and savvy managed service providers should be gearing up for it now. A new report from 451 Research suggests that organizations planning to implement Internet of Things (IoT) projects expect to...