Category: Better Business

Survey highlights need for additional cloud security expertise

Survey highlights need for additional cloud security expertise

There’s an old maxim that says you can’t manage what you can’t see. That has never been truer than when it comes to cloud computing environments. That lack of visibility, however, also creates opportunities for managed service providers (MSPs) to...

/ March 15, 2024
Ask an MSP Expert
Ask an MSP Expert: How to excel at public speaking

Ask an MSP Expert: How to excel at public speaking

In this edition of Ask an MSP Expert, we delve into the power of public speaking. Whether you’re addressing a conference, leading a sales presentation, or simply conversing in a team meeting, mastering the art of public speaking can profoundly...

/ March 12, 2024
A message from women in leadership at Barracuda for International Women’s Day 2024

A message from women in leadership at Barracuda for International Women’s Day 2024

In addition to March being Women’s History Month, International Women’s Day (IWD) is observed annually on March 8. Every year, communities from across the world come together to honor the accomplishments of women and commemorate the progress that’s been made...

/ March 8, 2024
Partner Program
3 ways new enhancements to Barracuda Partner Success Program helps partners

3 ways new enhancements to Barracuda Partner Success Program helps partners

We’re excited to share that Barracuda has announced new enhancements to the Barracuda Partner Success Program aimed at increasing partner margin and profitability and expanding technical enablement for channel partners and distributors. The new investments in the Barracuda Partner Success Program include...

/ March 5, 2024
economic challenges
Navigating economic challenges requires flexibility

Navigating economic challenges requires flexibility

How organizations prefer to acquire IT products and services naturally varies widely from one organization to another. However, savvy managed service providers (MSPs) will need to pivot as macroeconomic conditions continue to change. For example, when interest rates are high,...

/ March 4, 2024
Ongoing skills shortage drives demand for managed services

Ongoing skills shortage drives demand for managed services

Savvy managed service providers (MSPs) realize that any type of ongoing IT skills shortage creates opportunities for them. According to a recent online survey of IT managers conducted by the recruitment firm Robert Half, there are primary areas where IT...

/ February 20, 2024
2024 projections for MSPs: Navigating AI, cybersecurity, and diverse partnerships

2024 projections for MSPs: Navigating AI, cybersecurity, and diverse partnerships

Success depends on managed service providers’ (MSPs’) readiness to embrace these shifts, enhance cybersecurity measures, and provide comprehensive solutions in the upcoming year. As we close the books on 2023, now is an excellent time to take stock of the...

/ February 13, 2024
generative AI
How generative AI will transform IT service and support

How generative AI will transform IT service and support

We are still in the early days, but it’s apparent that generative artificial intelligence (AI) is about to have a major impact on how IT service and support is delivered. Just about every IT vendor is already racing to expose...

/ January 30, 2024
Tip Tuesday
Tip Tuesday: How to train your team to work alongside AI

Tip Tuesday: How to train your team to work alongside AI

Artificial intelligence (AI) is rapidly becoming more readily available and beginning to change many processes. The progress has caused many managed service providers (MSPs) to explore how their teams could use the technology to improve workflows. If you’re considering that...

/ January 23, 2024
Tip Tuesday: Leverage big data analytics for MSP growth

Tip Tuesday: Leverage big data analytics for MSP growth

As managed service providers (MSPs), you know that the customer experience is everything. You must improve your services and anticipate relevant market trends to demonstrate your value. This is where big data analytics can help you identify service gaps and...

/ December 26, 2023