Category: Security

CryptoLocker
Tech Time Warp: CryptoLocker takes ransomware mainstream

Tech Time Warp: CryptoLocker takes ransomware mainstream

These days, every MSP is well aware of the risks of ransomware (and hopefully using cloud backup to protect against it). But back in September 2013, the concept of malware that encrypted your files and demanded payment within a 72-hour...

/ September 15, 2017
digital camera
Ask an MSP Expert: How should I protect customers with multiple locations?

Ask an MSP Expert: How should I protect customers with multiple locations?

Q: More and more of my SMB customers are adding additional locations or having employees working remotely. Protecting customers with a single location is easy, but when you add different locations and devices, security becomes more of a challenge. What...

/ September 11, 2017
SMBs’ data hygiene might be worse than you think

SMBs’ data hygiene might be worse than you think

While your current customers might already have good data hygiene habits, the reality is most SMBs do not. As you continue to grow your managed services business, chances are you’ll soon run into some customers with poor data hygiene habits—if...

/ August 22, 2017
Koobface Worm
Tech Time Warp: Koobface worm begins to spread

Tech Time Warp: Koobface worm begins to spread

Back in August 2008—when you were still juggling Facebook and MySpace profiles—unsuspecting social networkers found their machines infected by Koobface, a particularly nasty computer worm. Koobface (an anagram for Facebook) caught its victims by tempting them with tantalizing Facebook links...

/ August 4, 2017
Ask an MSP Expert: How to overcome challenges with selling security

Ask an MSP Expert: How to overcome challenges with selling security

Q: With so many emerging threats, we’re looking to add more security services to our portfolio. How can we overcome the challenges of selling security to our customers? There is a huge opportunity for IT service providers to move into...

/ July 31, 2017
IT security defense
MSPs need to sell the economics of mutual IT security defense

MSPs need to sell the economics of mutual IT security defense

When it comes to IT security defense, the most attractive thing about MSPs is that the cost of implementing security technologies becomes a shared expense. MSPs invest in all the technologies and labor needed to secure the IT environment, but...

/ July 20, 2017
GDPR countdown
Demand for external GDPR expertise needs more time to build

Demand for external GDPR expertise needs more time to build

As the deadline grows closer for complying with the General Data Protection Rule (GDPR) being put into effect May 25, 2018, by the European Union, there’s a marked difference in attitudes between IT organizations in Europe and in the U.S. concerning the...

/ July 6, 2017
Ransomware threats
Ask an MSP Expert: What’s the next big ransomware threat on the horizon?

Ask an MSP Expert: What’s the next big ransomware threat on the horizon?

Q: I only had one customer who was affected by last month’s WannaCry attack. Moving forward, we want to continue to be proactive in keeping our customers safe. What is the next big ransomware variant on the horizon, and what...

/ July 3, 2017
ransomware
MSPs need to be on the frontline of any ransomware defense

MSPs need to be on the frontline of any ransomware defense

While there is still much unknown about the latest wave of Petya/GoldenEye ransomware attacks, it’s all too clear that organizations that don’t keep pace with the latest patches are being targeted faster than ever. It used to take cybercriminals a...

/ June 29, 2017
Threat Watch: NotPetya ransomware

Threat Watch: NotPetya ransomware

Update: As researchers learn more about the malware that quickly spread around the world earlier this week, it has become clear the malware wasn’t what it first appeared to be. According to Forbes, multiple security researchers have uncovered flaws in...

/ June 27, 2017