Category: Tech Insight

AI arms race
AI arms race bodes well for IT services providers

AI arms race bodes well for IT services providers

There’s a lot of hype about artificial intelligence (AI) applications that exceeds any reality. But, it is true that just about every application imaginable will soon be infused with machine- and deep-learning algorithms capable of automating a wide variety of...

/ March 20, 2018
intent-based networking
Alex Hoff: Intent-based networking will revolutionize managed services

Alex Hoff: Intent-based networking will revolutionize managed services

Wouldn’t it be great if managing a network were like ordering a pizza? Decide what you want, make a phone call (or visit a website), and place your order — done. Figuring out how to fill the order wouldn’t be...

/ March 19, 2018
International presence has become table stakes for cloud infrastructure providers

International presence has become table stakes for cloud infrastructure providers

As we watch the biggest Infrastructure-as-a-Service players battle it out for dominance, it’s becoming apparent that building a worldwide presence has become a requirement to compete in this market. If you doubt that supposition, consider that we are seeing announcements...

/ March 19, 2018
Ask an MSP Expert: How to make troubleshooting errors easier

Ask an MSP Expert: How to make troubleshooting errors easier

Q: The good news is my MSP has added multiple customers to our managed service plan recently, and we’re very happy with the increasing volume of customers. The bad news is my techs have been spending more time troubleshooting errors....

/ March 19, 2018
Atanasoff-Berry computer
Tech Time Warp: John Vincent Atanasoff named inventor of the digital computer

Tech Time Warp: John Vincent Atanasoff named inventor of the digital computer

The story of the Atanaoff-Berry Computer, or the ABC, has plenty of interesting twists—not the least of which is a March 19, 1972, court ruling pronouncing co-inventor John Vincent Atanasoff the rightful inventor of the electronic digital computer. Previously that...

/ March 16, 2018
Cloud 5: Microsoft beefs up its Middle Eastern presence, Salesforce returns to SMB roots

Cloud 5: Microsoft beefs up its Middle Eastern presence, Salesforce returns to SMB roots

Welcome to The Cloud 5, our weekly feature where we scour the web searching for the five most intriguing and poignant cloud links we can find. And without further delay, here we go with this week’s links:

/ March 16, 2018
VoIP
VoIP services rapidly becoming table stakes for MSPs

VoIP services rapidly becoming table stakes for MSPs

Managed service providers tend to overlook voice communications as an opportunity, mainly because it’s a space that’s been dominated by telecommunications carriers for decades. There’s not a lot of love lost between carriers and MSPs, especially among MSPs that also...

/ March 13, 2018
Spiraling Cloud Costs Create Optimization Opportunity for MSPs

Spiraling Cloud Costs Create Optimization Opportunity for MSPs

The great paradox of cloud computing is that the primary reason most organizations embrace it is cost, and the number one issue they need to address after adopting cloud services is also cost. A new report from 451 Research drives...

/ March 12, 2018
Tech Time Warp: Homebrew Computer Club Meets in a Garage

Tech Time Warp: Homebrew Computer Club Meets in a Garage

Never underestimate a group of guys who want to hang out in the garage. After all, the Homebrew Computer Club began meeting In programmer Gordon French’s Menlo Park, California, garage in March 1975 — and while the neighbors might have...

/ March 10, 2018
Cloud 5: Pentagon’s multi-billion dollar cloud contract, Edge computing won’t kill cloud

Cloud 5: Pentagon’s multi-billion dollar cloud contract, Edge computing won’t kill cloud

Welcome to The Cloud 5, our weekly feature where we scour the web searching for the five most intriguing and poignant cloud links we can find. Before we jump into this week’s links, please have a look at one of...

/ March 9, 2018