Category: Tech Insight

telescope
Recipe for Success: What your SMB prospects are really looking for

Recipe for Success: What your SMB prospects are really looking for

Most small businesses recognize the role technology plays in growing their business, but despite this, forty percent of SMBs admit their investment is much lower than it should be. According to the CompTIA study The Business Relevance of IT in...

/ May 10, 2017
data loss
Ask an MSP Expert: What should I teach my customers on World Backup Day?

Ask an MSP Expert: What should I teach my customers on World Backup Day?

Q: Every month I send a newsletter to my SMB customers to teach them about technology, the latest threats, and things they can do to protect their data. This month, in honor of World Backup Day, I’d like to use...

/ March 27, 2017
globe
2 Critical findings from Kaseya’s 2017 MSP Global Pricing Survey

2 Critical findings from Kaseya’s 2017 MSP Global Pricing Survey

Looking to grow your MSP this year, but unsure which trends to capitalize on? In the 2017 Kaseya MSP Global Pricing Survey, MSPs from around the world weighed in on market growth, what sets high-preforming MSPs apart, and technology trends...

/ March 24, 2017
technology news
Top 10 places to get your technology news

Top 10 places to get your technology news

As an IT service provider, it’s essential to stay up to date on the latest security threats and industry trends. Whether you’re looking for some useful information to share on social media with your prospects and customers, or educating yourself...

/ January 18, 2017
2017 predictions
Executive Viewpoints: 4 MSP Predictions for 2017

Executive Viewpoints: 4 MSP Predictions for 2017

As 2016 comes to a close, we sat down with three executives from Intronis MSP Solutions by Barracuda to get their perspectives on what’s in store for the MSPs in 2017.

/ December 28, 2016
Interactive MSP Health Check: What’s holding you back?

Interactive MSP Health Check: What’s holding you back?

It’s that time of year again. That time when people start making resolutions to eat better, cut back on caffiene, exercise more, or break bad habits. But are you making any resolutions that will help improve your MSP? Are there any pain...

/ December 19, 2016
year 2017
Ask an MSP Expert: What trends should my MSP take advantage of in 2017?

Ask an MSP Expert: What trends should my MSP take advantage of in 2017?

Q: This year was a big year for my MSP, and I’m really hoping to continue to move my MSP forward in the coming year. What IT trends do you think my MSP should be ready to take advantage of...

/ December 12, 2016
customer satisfaction
The trouble with customer satisfaction

The trouble with customer satisfaction

A new report suggests that when it comes the customer experience being provided by IT service providers there’s plenty of room for improvement. But, who is ultimately responsible for this state of affairs is debatable. The 2016 Temkin Experience Ratings of Tech...

/ November 30, 2016
10 of the weirdest and coolest IoT products on the market

10 of the weirdest and coolest IoT products on the market

The Internet of Things (IoT) has exploded, and the plethora of products continues to surprise us. Some of them have us wondering why anyone would need it—and others we can’t wait to get our hands on! We compiled a list...

/ November 24, 2016
donald trump
What a Trump administration might mean for IT service providers

What a Trump administration might mean for IT service providers

While IT issues were hardly a major focus of the 2016 presidential election, the election of Donald Trump to be president of the United States has some interesting implications for IT services providers. Trump has said little about technology issues,...

/ November 10, 2016