ai sell
Using AI to cross-sell and upsell

Using AI to cross-sell and upsell

Increasing revenue, particularly with a good margin, is a major focus for any business. Many managed service providers (MSPs) find themselves in a situation where they have gotten off the ground and survived mainly through gaining passing trade with strong...

/ March 20, 2024
cloud computing
Survey reveals cloud computing opportunity for MSPs with enterprise clients

Survey reveals cloud computing opportunity for MSPs with enterprise clients

A survey of 1,300 chief information officers (CIOs), chief technology officers (CTOs), and other senior technology leaders with more than 1,000 employees suggests cloud computing environments are becoming more complex at a rate that most internal IT teams cannot effectively...

/ March 20, 2024
Tip Tuesday: Educating customers on the importance of backup for World Backup Day

Tip Tuesday: Educating customers on the importance of backup for World Backup Day

World Backup Day, recognized on March 31 every year, serves as a reminder for managed service providers (MSPs) to reprioritize their client’s data security. As the threat landscape continues to evolve and cyber attacks grow increasingly sophisticated, a robust and...

/ March 19, 2024
The value of contextual data in cybersecurity

The value of contextual data in cybersecurity

Contextual data has been a term circling the cybersecurity space for a while now. What exactly is contextual data, and how can managed service providers (MSPs) leverage it to make robust protection programs for clients? Contextualized data in cybersecurity refers...

/ March 18, 2024

Sales & Marketing

Tip Tuesday: Best practices for repurposing content

Tip Tuesday: Best practices for repurposing content

As a managed service provider (MSP), you have a lot on your plate. Creating fresh content to catch the attention of your audience isn’t always top of mind. Luckily for you, you can lift some of that weight off your...

/ March 26, 2024
MSP Website
Turning your MSP website from a brochure to a lead-driving appointment setter

Turning your MSP website from a brochure to a lead-driving appointment setter

If you’re researching how to improve your MSP website, you probably fall into a few categories: You spent a lot of money on your MSP website, and it’s not giving you what you want, leads. You’re looking to update your...

/ March 11, 2024
ChatGPT
ChatGPT for MSP marketing: Predictions for 2024

ChatGPT for MSP marketing: Predictions for 2024

As part of our 2-part series on ChatGPT for MSP marketing, this second entry highlights future predictions of how ChatGPT will continue to unfold for MSPs looking to implement the tool into their marketing strategy. In case you missed part...

/ March 6, 2024
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Security

CISA and NSA weigh in on best cybersecurity practices for MSPs

CISA and NSA weigh in on best cybersecurity practices for MSPs

The Cybersecurity and Infrastructure Security Agency (CISA), along with the National Security Agency (NSA), have defined a set of best cloud security practices that specifically call for managed services providers (MSPs) to provide more visibility into their IT operations. The...

/ March 27, 2024
Cybersecurity Threat Advisory
Cybersecurity Threat Advisory: New vulnerability in Apple M-chip

Cybersecurity Threat Advisory: New vulnerability in Apple M-chip

A new security exploit, GoFetch, was found in Apple’s M-chip architecture. It takes advantage of data memory-dependent prefetchers (DMPs) and could use the device as a new attack vector. Continue reading this Cybersecurity Threat Advisory to learn how you can...

/ March 27, 2024
Cybersecurity Threat Advisory
Cybersecurity Threat Advisory: StrelaStealer malware targets organizations

Cybersecurity Threat Advisory: StrelaStealer malware targets organizations

A new email threat, StrelaStealer malware, is targeting Europe and United States organizations. It spreads through phishing emails with attachments that execute its dynamic-link library (DLL) payload designed to steal email login data. This Cybersecurity Threat Advisory reviews the threat...

/ March 27, 2024
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Better Business

Partner program
How the Barracuda Partner Success Program helps partners

How the Barracuda Partner Success Program helps partners

Barracuda has been recognized by CRN with a 5-Star Award in its 2024 Partner Program Guide. The 5-Star rating is awarded to the companies that have built their partner programs to go above and beyond in their commitment to nurturing strong,...

/ March 26, 2024
DORA
DORA: What this means for MSPs

DORA: What this means for MSPs

In many places, DORA (Designated Outdoor Refreshment Area) means you can walk the streets in designated areas with an adult beverage. But in cybersecurity circles, DORA has a completely different meaning. Landmark legislation aims to ensure digital operational resilience Managed...

/ March 25, 2024
Survey highlights need for additional cloud security expertise

Survey highlights need for additional cloud security expertise

There’s an old maxim that says you can’t manage what you can’t see. That has never been truer than when it comes to cloud computing environments. That lack of visibility, however, also creates opportunities for managed service providers (MSPs) to...

/ March 15, 2024
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Tech Insight

Tech Time Warp
Tech Time Warp: Take a nostalgia trip with the World Video Game Hall of Fame

Tech Time Warp: Take a nostalgia trip with the World Video Game Hall of Fame

In this edition of Tech Time Warp, we look at how The Strong National Museum of Play in Rochester, New York announced this year’s 12 finalists’ induction into the World Video Game Hall of Fame this month. The Strong’s World...

/ March 22, 2024
Tech time warp
Tech Time Warp: Magistr “disembowels” computers

Tech Time Warp: Magistr “disembowels” computers

In early 2001, a nasty bug began making the rounds, hitting computer users hard with a particularly challenging payload as seen in this edition of Tech Time Warp. Magistr—sometimes called “Disemboweler” after the Swedish hacker group thought to be behind...

/ March 15, 2024
Pioneers in Tech
Pioneers in Tech: Carol Shaw, Atari video game designer

Pioneers in Tech: Carol Shaw, Atari video game designer

“I was good at math. I entered a bunch of math contests and won awards. Of course, people would say, “Gee, you’re good at math—for a girl. That was kind of annoying. Why shouldn’t girls be good at math?” This...

/ March 8, 2024
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