Month: June 2018

Tech Time Warp: A Look Back at Antennagate

Tech Time Warp: A Look Back at Antennagate

In general, Apple products work so well—and the company has such a devoted customer base—that it’s easy to forget that even Apple has had its missteps. It’s been eight years since Antennagate, when the launch of the revolutionary iPhone 4...

/ June 29, 2018
Cloud 5: Cloud goes to Hollywood, Google wanted GitHub

Cloud 5: Cloud goes to Hollywood, Google wanted GitHub

Welcome to The Cloud 5, our weekly feature where we scour the web searching for the five most intriguing and poignant cloud links we can find. Before we jump into this week’s links, please have a look at one of...

/ June 29, 2018
Synergy Research: Alibaba surpasses IBM in worldwide cloud market

Synergy Research: Alibaba surpasses IBM in worldwide cloud market

In Synergy Research’s latest report, while AWS, Microsoft, and Google continue as the “Big Three” in most regions in the world, there was one surprise. Alibaba is now the fourth largest cloud provider in the world surpassing IBM, which was...

/ June 28, 2018
Time to apply an application resiliency calculus to data protection

Time to apply an application resiliency calculus to data protection

A research report published this week by CAST Software, a provider of tools for analyzing software, uncovers an interesting correlation between how old an application is and the potential impact it can have on the business should it become unavailable....

/ June 28, 2018
managed services model
Richard Tubb: Why should you move to the managed services model?

Richard Tubb: Why should you move to the managed services model?

When I started running my own IT business, I was your typical one-man-band. A techie crawling under tables, fixing computers, and setting up servers. I was good at what I did, I was professional, and word soon spread. Before long,...

/ June 28, 2018 / 5 Comments
drip marketing
Memorable sales: Why drip marketing may be a crutch

Memorable sales: Why drip marketing may be a crutch

I think I’ve had something wrong about sales for a long time. I followed the classic wisdom of playing the numbers. If I met with 40 qualified opportunities (prospects that fit my ideal or “bread-and-butter” prospect profile), I would be...

/ June 27, 2018
account takeover attacks
How MSPs can help combat account takeover attacks

How MSPs can help combat account takeover attacks

Life on the road often requires WiFi-friendly stops at diners and coffee shops. I was on the road recently and ducked into a diner to have some free WiFi with my fries. I was pleased to see the WiFi was...

/ June 26, 2018
Rise of digital business enables MSPs to elevate IT conversation

Rise of digital business enables MSPs to elevate IT conversation

Digital business transformation may be the latest buzzword phrase to come down the marketing pike, but in terms of elevating the conversation around IT, this shift in understanding the true value of IT may turn out to be the best...

/ June 26, 2018 / 1 Comment
Ask an MSP Expert: How can I explain price increases to my customers?

Ask an MSP Expert: How can I explain price increases to my customers?

Q: We added managed services to our IT offerings within the past five years. While we have a lot of happy customers, it seems like our margins are getting lower and lower. To truly provide our customers with the level...

/ June 25, 2018
UPC bar code
Tech Time Warp: First UPC Scanned in Troy, Ohio

Tech Time Warp: First UPC Scanned in Troy, Ohio

The UPC is so ubiquitous for today’s shopper that it’s jarring to shop at one of the few retail establishments not using it (looking at you, Hobby Lobby). But it was just 44 years ago that the Uniform Product Code...

/ June 22, 2018