Month: June 2018

Microsoft bolsters Azure AI toolset with Bonsai acquisition

Microsoft bolsters Azure AI toolset with Bonsai acquisition

Just a couple of weeks of ago, Microsoft put out $7.5 billion to buy Github in a move meant to convince developers to come to Azure and sit a spell. In a corresponding move this week, it bought Bonsai, a...

/ June 21, 2018
cybersecurity training
Increased demand for cybersecurity training is a gap MSPs should fill

Increased demand for cybersecurity training is a gap MSPs should fill

Just about everybody agrees end-user training is the best defense against spear phishing and other types of cybersecurity attacks that rely on social engineering. The trouble is finding someone to provide that training at a time when cybersecurity professionals are...

/ June 21, 2018
MSP marketing scalability
How your MSP marketing can help you scale your business

How your MSP marketing can help you scale your business

As someone who spends his days, day in and day out, marketing for MSPs, there’s a mistake I see MSPs and other technology-related businesses make time and again that I’d like to shed a little light on. Scalability — that...

/ June 20, 2018
artificial intelligence
Artificial intelligence: It’s not just for the bad guys

Artificial intelligence: It’s not just for the bad guys

With warnings coming fast and furious from tech luminaries as diverse as Bill Gates, Elon Musk, and the late Stephen Hawking, to name a few, most of us are conditioned to think of the potential dangers of artificial intelligence in...

/ June 20, 2018
DataOps
DataOps is emerging as next big opportunity for MSPs

DataOps is emerging as next big opportunity for MSPs

Coupled with rising interest in artificial intelligence (AI), the need to derive business value from data is driving organizations to create data operations (DataOps) functions that should create additional opportunities for managed service providers. A survey of 266 data professionals...

/ June 19, 2018
network infrastructure tool
Does my MSP need a network infrastructure tool?

Does my MSP need a network infrastructure tool?

If you’re a new or growing MSP, discovering tools and processes that will let you do more with less is a prime focus. You’re always looking for ways to boost that bottom line by cutting costs, driving more revenue, and...

/ June 18, 2018 / 2 Comments
MSP finances
Ask an MSP Expert: How can I get better control of my MSP finances?

Ask an MSP Expert: How can I get better control of my MSP finances?

Q:   I’m great at the technical side of the MSP business, and people seem to like our work. In fact, we’ve never been busier. But somehow that’s not showing up in my bottom line. I know that as the owner,...

/ June 18, 2018
Tech Time Warp: DESCHALL Project Cracks 56-Bit Encryption

Tech Time Warp: DESCHALL Project Cracks 56-Bit Encryption

On June 17, 1997, a group of friends proved that it didn’t take too much effort—or computer power—to bring down 56-bit symmetric encryption, then the U.S. Department of Commerce’s standard for security. Since 1976, the government and financial institutions had...

/ June 15, 2018
Cloud 5: Online retailer chooses AWS, Salesforce flexes marketing muscles

Cloud 5: Online retailer chooses AWS, Salesforce flexes marketing muscles

Welcome to The Cloud 5, our weekly feature where we scour the web searching for the five most intriguing and poignant cloud links we can find. Before we jump into this week’s links, please have a look at one of...

/ June 15, 2018
Salesforce Marketing Cloud enhancements are all about improving customer experience

Salesforce Marketing Cloud enhancements are all about improving customer experience

Salesforce Connections might not be as big as Dreamforce, but it’s meant to give the Salesforce Marketing Cloud its own special time in the sun. The conference took place in Chicago this week and in many ways felt like Adobe...

/ June 14, 2018