Month: August 2018
How MSPs can help keep elections secure
While most of the the country has been focused on the waning days of summer vacation, splash pads, swimming pools, and back-to-school sales, the eyes of the political world were focused on a tiny slice of Ohio this week in...
Digital business transformation driving more reliance on MSPs
As IT organizations begin to play a much more strategic role in the digital business era a new survey suggests they are relying more on managed service providers (MSP) to handle fundamental operational tasks. A new survey of 404 IT...
Why marketing your MSP is more proactive than you realize
If you had to make a list of the best professional athletes of all time, Wayne Gretzky would undoubtedly be right at the top. For those unfamiliar, he wasn’t just the most successful hockey player to ever live. He was one of...
Starting gun has fired in MSP race to deliver Kubernetes services
Managed services based on Docker containers running on top of Kubernetes clusters are starting to proliferate beyond the reach of any single public cloud. A new survey of 576 IT leaders published by Diamanti, a provider of bare-metal servers optimized...
Richard Tubb: How to understand which of your existing clients will move to managed services
Using the managed service model instead of the traditional break/fix model of selling time for money is a no-brainer. But what is more challenging is working out *how* to sell this new model to existing clients. We’re going to look...
Ask an MSP Expert: How can I capitalize on AI as an MSP?
Q: AI seems to be everywhere I look these days! How can I capitalize on the AI opportunity as an MSP? What ways should I be using it? Artificial intelligence can feel like a buzzword, but MSPs that are paying...
Tech Time Warp: Code Red worm puts users on high alert
Following a month of DDoS attacks and security bulletins, computer users were on high alert Aug. 1, 2001, as they waited to see whether the Code Red Worm would reappear to wreak more havoc.
BYODs and MSPs: Security headache or harmless convenience?
BYOD. Sounds like something you’d see scrawled on an invitation to a party. Actually, if you attend the parties I do, “Bring Your Own Device” would be accurate. Nowadays, everyone sits around and scrolls on their devices. If someone does...
CompTIA CEO advises channel partners to mind the widening managed services gap
CompTIA CEO Todd Thibodeaux is warning solution providers that have not yet made the transition to business models based on managed services will soon discover the gap they will need to cross to make that transition is only going to...
PR advice for IT service providers: How to make your words matter
We have all heard the phrase, “It’s not what you say, it’s how you say it.” And the truth is both are equally important. Yet, there’s another question that many ignore, and that’s the why behind the comments we make...
