Month: September 2018

Clive Longbottom: When selling MSP services is like selling a house

Clive Longbottom: When selling MSP services is like selling a house

I’ll start with a bold statement: being an MSP salesperson is like being a real estate agent. Hold on – don’t stop reading: there is a reason for such a statement. Any real estate agent will tell you what a...

/ September 20, 2018
Brad Stoller: 3 Sales insights from the world of chess

Brad Stoller: 3 Sales insights from the world of chess

From the outside, the mind of a grandmaster chess champion can seem superhuman. Playing against a seasoned chess player can feel like playing against a mind-reader. Your opponent across the table has an answer for every move you make, and...

/ September 19, 2018
MSPs need to promote more creative approaches to funding IT projects

MSPs need to promote more creative approaches to funding IT projects

With overall IT spending in many cases expected to be flat in 2019 managed service providers (MSPs) will need to find more creative ways to free up funding within IT budgets that all too often are not allocated in an...

/ September 18, 2018
Fileless attacks are lurking threats

Fileless attacks are lurking threats

You’ve installed all the latest antivirus programs and firewalls for your SMB clients, and their networks are safe and sound. When things are working well, a calm status quo makes everyone happy. Unfortunately, a placid surface doesn’t necessarily mean there’s...

/ September 18, 2018
Ask an MSP Expert: How can my MSP get the most value out of a tradeshow?

Ask an MSP Expert: How can my MSP get the most value out of a tradeshow?

Q: My business is a new managed service provider and we are looking to get our name out there and make some connections in the industry. We’ve heard that a way to do this might be to attend some tradeshows....

/ September 17, 2018
Two-factor authentication can solve the worst password problems

Two-factor authentication can solve the worst password problems

Small to medium-sized businesses often struggle with identity management because they lack the resources of big companies to implement enterprise solutions, but something as simple as two-factor authentication can help keep your company secure. Two-factor authentication simply means that after...

/ September 14, 2018
Tech Time Warp: The history of WYSIWYG

Tech Time Warp: The history of WYSIWYG

This week marks the 70th birthday of Charles Simonyi, the Hungarian-born software executive behind Microsoft Office and Excel. Born on September 10, 1948, Simonyi is also responsible for an innovation the modern computer user might take for granted: WYSIWYG word...

/ September 14, 2018
IT spending forecast for 2019 predicts stronger headwinds for MSPs

IT spending forecast for 2019 predicts stronger headwinds for MSPs

According to a survey of 780 IT decision makers in North America and Europe conducted by Spiceworks, a provider of IT management tools, IT headwinds appear to be growing stronger. The survey data suggests that MSPs may need to focus...

/ September 13, 2018
BYOD: The good and the bad

BYOD: The good and the bad

“As long as a smartphone is allowed into an organization, there is no way of controlling how an employee uses the technology.” – Dr. Matthew Warren Smarter MSP recently looked at some of the security concerns inherent with BYOD (Bring...

/ September 12, 2018
block time billing
Block-time billing as a stepping stone to managed services

Block-time billing as a stepping stone to managed services

In my previous two articles, I’ve shared my thoughts on why should you move to the managed services model and also written on how to understand which of your existing clients will move to managed services. But for many IT...

/ September 12, 2018 / 2 Comments