Month: November 2018

How easily are you FOOLED by a rookie in an expert’s costume?

How easily are you FOOLED by a rookie in an expert’s costume?

John Edwards, the psychic medium known for talking to people’s dead relatives, makes millions selling tickets to two-hour events all over the world. At these events, he performs (key word: PERFORMS) his psychic feat to people wanting to believe in...

/ November 30, 2018
Tech Time Warp: The Birth of Pong and the Video Game Industry

Tech Time Warp: The Birth of Pong and the Video Game Industry

The patrons of Andy Capp’s Tavern in Sunnyvale, California, didn’t know they were witnessing history during the night of Nov. 29, 1972. On that evening Al Alcorn installed the game Pong at the bar, jumpstarting the video game industry.

/ November 30, 2018
Traditional Trojans meet cryptos

Traditional Trojans meet cryptos

Students at St. Francis Xavier University in Nova Scotia were caught off guard recently as they logged online to check their grades and work on projects as they headed towards semester finals. To their surprise, the school’s network was shut-down...

/ November 29, 2018
AWS push into on-premises IT environments changes business model equation for MSPs

AWS push into on-premises IT environments changes business model equation for MSPs

It’s now officially the best and worst of times for managed service providers (MSPs). Most of the IT resources made available these days are delivered as a managed service by the cloud service provider. On the one hand, that clearly...

/ November 29, 2018
MSPs: Before adding new solutions, consider asking your current vendors for advice

MSPs: Before adding new solutions, consider asking your current vendors for advice

The MSP ecosystem is a relatively small and collegial space – and I’ve long believed that the most successful companies within the MSP ecosystem are typically among the most collegial. Many of us know one another from the industry events...

/ November 28, 2018
AWS unfurls global managed networking service

AWS unfurls global managed networking service

Amazon Web Services (AWS) made it abundantly clear this week that the cloud service provider intends to aggressively compete as a provider of managed networking services. This follows the launch of AWS Global Accelerator, a managed service based on the...

/ November 27, 2018
Preparing clients to be resilient in the face of ongoing security threats

Preparing clients to be resilient in the face of ongoing security threats

Most companies understand that at some point they are going to be the victim of a hack or data breach. Just days ago, we saw that even Amazon isn’t immune, when Amazon admitted it had lost names and emails in...

/ November 26, 2018
Ask an MSP Expert: How do I create service level agreements as an MSP?

Ask an MSP Expert: How do I create service level agreements as an MSP?

Q: We recently transitioned to the managed services model, and want to make sure we’ve covered our bases when it comes to monthly contracts. Are there any best practices you can offer for creating a Service Level Agreement (SLA)? Service...

/ November 26, 2018
Tech Time Warp: Bill Gates and the Lakeside Programmers Group

Tech Time Warp: Bill Gates and the Lakeside Programmers Group

Never underestimate the PTA’s power to change the world. If you need proof, look no further than Bill Gates. The Microsoft co-founder, billionaire philanthropist, and 1973 Lakeside Prep School alum got his start in technology when the Lakeside Mothers Club...

/ November 23, 2018
Progress on IoT projects remains slow but steady

Progress on IoT projects remains slow but steady

By now, most organizations are at the very least familiar with the Internet of Things (IoT) as a concept. However, adoption of IoT has been uneven at best. A new report published by Dresner Advisory Services finds only 32 percent...

/ November 22, 2018