Month: November 2018

Three ways MSPs can use AI to increase their profits

Three ways MSPs can use AI to increase their profits

When we talk about Artificial Intelligence (AI), we often consider it to be science-fiction — the stuff of the future. We rarely consider it be applicable to today’s business market.

/ November 14, 2018
Gone phishing

Gone phishing

When you have ransomware, cryptocurrency miners, and polymorphic malware to battle, it’s easy to put phishing education on the back burner. In fact, a new study shows that 95 percent of IT professionals underestimate its impact and fail to adjust...

/ November 14, 2018
Deployments of 5G networks start to accelerate

Deployments of 5G networks start to accelerate

While the definition of what precisely constitutes a 5G networking service has become a little fluid, it’s clear that both enterprise IT organizations and service providers are starting to deploy the technologies required to enable these next generation networking services. 

/ November 13, 2018
The hidden sales bias that hurts your business

The hidden sales bias that hurts your business

Technology professionals, perhaps more than any other group, tend to have open minds. Our industry is driven by innovation, and we are perpetually wrangling updates and seizing the opportunities that a new development enables for us and for our clients....

/ November 12, 2018 / 1 Comment
Ask an MSP Expert: How can we effectively manage project workflow?

Ask an MSP Expert: How can we effectively manage project workflow?

Q: We’re experiencing some challenges in managing project workload, which has become more challenging as we’ve added more customers and vendors over time. How can we effectively manage and organize projects when we are working with more than one vendor?...

/ November 12, 2018
Tech Time Warp: Fred Cohen’s work leads to the term “virus”

Tech Time Warp: Fred Cohen’s work leads to the term “virus”

It’s usually difficult to pinpoint the origins of a physical virus, but when it comes to the term “computer virus,” we can trace that back to the graduate school work of computer scientist, Fred Cohen. On Nov. 10, 1983, he...

/ November 9, 2018
Rapid adoption of Kubernetes is creating a void for MSPs to fill

Rapid adoption of Kubernetes is creating a void for MSPs to fill

Kubernetes, a de facto standard for managing containers, is being adopted as a platform in enterprise IT organizations at a rate that is unprecedented for any emerging technology in memory. A survey of 200 C-level executive and IT managers conducted...

/ November 8, 2018
Blockchain to the rescue for IoT?

Blockchain to the rescue for IoT?

The Internet of Things (IoT) is exploding, emerging in fields and industries that even a year ago would have seemed unlikely. From an MSP perspective, the increased presence of IoT devices means there are numerous new attack surfaces to defend....

/ November 7, 2018
Never offer a free technology audit when pitching your MSP services

Never offer a free technology audit when pitching your MSP services

As a managed services provider, your “process” is more than just how you provide services to your clients every single day. It’s your key value differentiator — the rock-solid foundation upon which your competitive advantage is formed. Nobody does what...

/ November 7, 2018
Race to automate endpoint automation is well underway

Race to automate endpoint automation is well underway

Most of the focus on automation has been on data centers, that have in recent years become overly complex to manage. But a new survey of 100 IT managers in the U.S. published by MOBI, a provider of mobile management...

/ November 6, 2018