Month: May 2019

Tech Time Warp: Happy Bitcoin Pizza Day!

Tech Time Warp: Happy Bitcoin Pizza Day!

This week, Microsoft announced Project ION, its decentralized identification (DID) verification system built on top of the bitcoin blockchain. ION (Identity Overlay Network) is the first such project by a major tech company and could revolutionize the way users log...

/ May 17, 2019
Time to appreciate the thin line of cybersecurity defense maintained by MSPs

Time to appreciate the thin line of cybersecurity defense maintained by MSPs

One of the toughest, and often thankless, roles in all of IT is that of the managed security services provider (MSSP). Most MSSPs know cyberattacks tend to come in waves. Cybercriminals like to mix up their attack vectors to avoid...

/ May 17, 2019
Cybersecurity Threat Advisory
Cybersecurity Threat Advisory: Infection on E-commerce Platform Magento

Cybersecurity Threat Advisory: Infection on E-commerce Platform Magento

What is the Issue? Security researchers have discovered that a massive hacking campaign is targeting the ecommerce platform Magento. Hackers are infecting stores that use the platform with a skimmer script in the source code, dubbed MagentoCore that siphon’s payment...

/ May 16, 2019
Cybersecurity Threat Advisory
Cybersecurity Threat Advisory: Qualcomm’s Medical Gateway Critical Vulnerability

Cybersecurity Threat Advisory: Qualcomm’s Medical Gateway Critical Vulnerability

What is the Issue? Recently, an undocumented vulnerability in the Qualcomm Life’s Capsule Datacaptor Terminal Server (DTS) medical device gateway was found to be exposed to the “misfortune Cookie” vulnerability CVE-2014-9222. This opens the possibility for remote attackers to gain...

/ May 15, 2019
Catch hackers with a honeypot in your security service

Catch hackers with a honeypot in your security service

I once visited an Amish farm where green plastic 2-liter 7-Up bottles dangled from the lower branches of the fruit trees. The bottles were filled about halfway with some sort of liquid. Upon closer inspection, I could see a banana peel...

/ May 15, 2019
You cannot afford to offboard employees without a cloud backup solution

You cannot afford to offboard employees without a cloud backup solution

Most people don’t realize that having a reliable cloud backup in place is not only an effective way of securing company data, but also allows for more efficient business processes. One example of this is in the case of off-boarding...

/ May 15, 2019
Listening to your customers will set you apart

Listening to your customers will set you apart

Recently, I returned to my alma mater, Bryant University, to attend their annual Student Alumni Networking Dinner (SAND). During the event, attendees were seated so that students would have the opportunity to network with alumni who worked in the student’s...

/ May 14, 2019
Windows 10 migration crisis looms ahead

Windows 10 migration crisis looms ahead

IT organizations, as well as the managed service providers (MSPs) that support them, are now in a race against time, as Microsoft prepares to end free support for Windows 7. Microsoft expects to stop delivering security updates for Windows 7...

/ May 14, 2019 / 1 Comment
Ask an MSP Expert: Should my MSP pursue industrial clients?

Ask an MSP Expert: Should my MSP pursue industrial clients?

Q: We serve primarily healthcare and finance companies, but our region has a robust manufacturing base. Are there many opportunities for MSPs in manufacturing? If so, are there any insights you can provide about taking clients in this vertical? If you...

/ May 13, 2019 / 1 Comment
Growth Hacking for MSPs: Accounts Receivable

Growth Hacking for MSPs: Accounts Receivable

Nothing hinders growth of a managed services business more than a lack of cash flow. When you operate any type of business-to-business company, it is difficult to keep your customers consistently paying on-time.

/ May 13, 2019