Month: September 2019

Barracuda launches MSP business in Australia and New Zealand

Barracuda launches MSP business in Australia and New Zealand

We’re excited to announce that we’re expanding our investment in the Australian and New Zealand markets with the launch of our MSP business in both countries. These are very important markets for Barracuda, as we continue to extend our position...

/ September 19, 2019
Gartner analyst lifts veil on IT solution purchasing processes

Gartner analyst lifts veil on IT solution purchasing processes

At the 2019 UK London Managed Services & Hosting Summit this week, a Gartner analyst delivered some “good news.” Gartner research director Mark Paine told conference attendees it’s now only taking customers 50 percent longer to buy an IT solution,...

/ September 19, 2019
MSPs should start investing in the banking industry

MSPs should start investing in the banking industry

Financial firms have long been at the forefront of malware attacks. In fact, a report released this year shows that a full 25 percent of attacks are aimed at businesses in the finance industry. The reasons for “virtual bank robberies”...

/ September 18, 2019
Long road to achieving GDPR compliance still lies ahead

Long road to achieving GDPR compliance still lies ahead

A survey of 1,263 IT professionals conducted by the Ponemon Institute, on behalf of the law firm McDermott Will & Emery LLP, suggests that even some of the best laid plans to comply with the General Data Protection Rule (GDPR)...

/ September 17, 2019
Helping SMBs comply with GDPR and other privacy laws

Helping SMBs comply with GDPR and other privacy laws

As cybersecurity incidents continue to increase globally, governments are starting to step in to protect their citizen’s personally identifiable information (PII). GDPR went into effect in the EU last year and the California Consumer Privacy Act (CCPA), which is set to launch on...

/ September 16, 2019
Ask an MSP Expert: Should I outsource NOC and Help Desk services?

Ask an MSP Expert: Should I outsource NOC and Help Desk services?

Q: My managed service business is at a stage where we need more technicians to focus on resolving support tickets and provide help desk support. I am debating between hiring a Level 1 help desk agent or outsource to a...

/ September 16, 2019
Tech Time Warp: Bank of America introduces ERMA and revolutionizes checking

Tech Time Warp: Bank of America introduces ERMA and revolutionizes checking

It’s easy to write checks off as passé, but according to Next Gen Personal Finance, the average American still writes 38 checks a year. Next time you pull out your checkbook, consider the extraordinary staying power of checking technology, which...

/ September 13, 2019
MSPs need to embrace Kubernetes to drive hybrid cloud computing

MSPs need to embrace Kubernetes to drive hybrid cloud computing

Hybrid cloud computing seems to be one of those goals everyone wants to achieve, but no one is quite sure how to accomplish. Most cloud computing platforms are managed today in isolation from one another. If a managed service provider...

/ September 12, 2019
MSPs can go to the dogs

MSPs can go to the dogs

Everyone knows about the importance of safeguarding health data, and the incredible connectivity that is transforming healthcare. Hospitals and doctors’ offices are now cyber hubs dispensing medical wearables, promoting telemedicine, and building connected clinics. However, in their rush to corner...

/ September 11, 2019
Survey highlights growing shift in IT attitude among customers

Survey highlights growing shift in IT attitude among customers

When it comes to prospective customers, managed service providers (MSPs) often find themselves trying to navigate between two extremes. On one hand, there are organizations with highly competent IT teams that feel they are the equal with MSPs in terms...

/ September 10, 2019