Month: January 2020
2020 brings mounting pressure to MSPs’ defense against social engineering
In 2020, attackers using social engineering techniques to deliver payloads of malware will continue to adopt mainstream business practices – becoming as professional in their operations as the organizations they attack. In turn, businesses are seeking to become harder targets...
How to help your clients build a mobile app with no-code tools
Most SMB owners probably think that having a mobile app is a goal that’s out of reach. They likely find that maintaining their website is a challenge, never mind finding the resources to build a mobile app. However, your MSP...
Tech Time Warp: The lesson to learn from Y2K, 20 years later
It’s cool 20 years later to snicker about the non-event Y2K turned out to be. However, the programmers who spent long hours ensuring it was a non-event get a bit defensive about that — and rightfully so. After all, their...
Does your 2020 business plan include these critical details?
The CORE of what I teach is summed up in a favorite quote from my long-term mentor Nido Qubein: “Who your customer is today is a piece of data; who your customer should be is a piece of strategy.” Yet,...
How to strengthen your MSP ecosystem
With competition continuously evolving, and the number of low-cost providers attempting to lure new business by racing to rock bottom prices, it’s more critical than ever for managed service providers to deliver and differentiate themselves based on quality and consistency....
MSPs need to get business leaders more involved in cybersecurity decisions
Managed service providers (MSPs) have been benefiting from increased spending on security software and services throughout the past year. However, while industry analysts report that spending on security has, on average, increased by 9 percent on a year-over-year basis, a...
Cybersecurity opportunities for MSPs in 2020
Buckle up because 2020 promises to be quite a ride for MSPs that offer cybersecurity services. The MSP Expo, the annual gathering of stakeholders from across the spectrum, has declared that “2020 will be the year of MSP cybersecurity.” We...
How MSPs can go beyond surviving, to thriving
The competitive landscape for MSPs is evolving rapidly. Let’s start with the perspective that matters the most — that of your clients. They are human, like you and me, and we are all becoming less patient and forgiving of services...