Month: June 2020

The tale of two MSP realities

The tale of two MSP realities

Over the years, you have heard me talk about the tale of two MSP realities. In one reality, sales and marketing is hard, prospects refuse to pay higher prices, and the market determines your ability to succeed. In the other...

/ June 30, 2020
Q&A: The ‘Best Security Offering’ for MSPs in 2020

Q&A: The ‘Best Security Offering’ for MSPs in 2020

The evolving cyberthreat landscape has made security the top priority for businesses of all sizes. More than ever, it has become imperative for MSPs to incorporate managed security service offerings in their portfolio to continue to succeed and differentiate themselves...

/ June 29, 2020
Ask an MSP Expert: How can my MSP promote diversity?

Ask an MSP Expert: How can my MSP promote diversity?

Q: I am an MSP owner with a growing corps of technicians and support staff, but there is a definite lack of diversity. I want my employees to reflect the communities we serve. How can MSPs make their talent pools...

/ June 29, 2020
Tech Time Warp: Did you forget about the first iPhone?

Tech Time Warp: Did you forget about the first iPhone?

As ubiquitous as the iPhone is today (and as many competitors as it has inspired), it can be difficult to think back to June 2007, when the first iPhone went on sale. Disrupting the Blackberry world, the iPhone of 2007...

/ June 26, 2020
How work from home is transforming cybersecurity

How work from home is transforming cybersecurity

The pandemic crisis of 2020 will go down as one of the most significant upheavals to the workplace since the industrial revolution. What we don’t yet know is what the long-term impact will be. If a coronavirus vaccine is developed...

/ June 25, 2020
Accelerated shift to the cloud bodes well for MSPs

Accelerated shift to the cloud bodes well for MSPs

Prior to the COVID-19 pandemic, application workloads had been steadily migrating to the cloud for some time. However, what was once a steady flow now appears to have become a deluge. Now, this rapid transition is exposing significant shortcomings in...

/ June 24, 2020
Aligning with the customer for a common cultural base

Aligning with the customer for a common cultural base

As we all know, customers come in all shapes and sizes. They have differing points of view on what they want and what you, as the MSP, can provide. This, unfortunately, creates a major issue. Your sales force is not...

/ June 23, 2020
SaaS players want to ease creation of digital workflows

SaaS players want to ease creation of digital workflows

With the pandemic forcing businesses to leave the office and work from home, chances are many organizations have turned to cloud services like Box to share files and collaborate. SaaS vendors recognize that customers are moving online much faster due...

/ June 23, 2020
Threat Spotlight: Form-based attacks

Threat Spotlight: Form-based attacks

A new type of brand impersonation attack is disproportionately using Google-branded sites to trick victims into sharing login credentials. Making up 4 percent of all spear phishing attacks in the first four months of 2020, Barracuda researchers have seen steady detections through...

/ June 22, 2020
Tech Time Warp: Meet Charles Babbage, the father of computing

Tech Time Warp: Meet Charles Babbage, the father of computing

After celebrating the dads in your life on Father’s Day, consider raising a glass to Charles Babbage, the 19th-century Englishman known as the “Father of Computing.” An independently wealthy man, Babbage was able to indulge in his fascination in mathematics...

/ June 19, 2020