Month: June 2020
The tale of two MSP realities
Over the years, you have heard me talk about the tale of two MSP realities. In one reality, sales and marketing is hard, prospects refuse to pay higher prices, and the market determines your ability to succeed. In the other...
Cybersecurity Threat Advisory: Palo Alto Networks Vulnerability
Advisory Overview Palo Alto Networks disclosed a critical vulnerability all next-generation firewalls running certain versions of PAN-OS that could allow an attacker to bypass authentication. SKOUT recommends upgrading PAN-OS to a fixed version. Full recommendations and links are available below....
Cybersecurity Threat Advisory: Cisco WebEx Vulnerability (CVE-2020-3347)
Advisory Overview A vulnerability was recently reported in the Cisco WebEx Meetings Desktop App for Windows releases earlier than 40.4.12 and 40.6.0 that could allow an attacker to gain access to sensitive information such as usernames, authentication tokens, and meeting...
Q&A: The ‘Best Security Offering’ for MSPs in 2020
The evolving cyberthreat landscape has made security the top priority for businesses of all sizes. More than ever, it has become imperative for MSPs to incorporate managed security service offerings in their portfolio to continue to succeed and differentiate themselves...
Ask an MSP Expert: How can my MSP promote diversity?
Q: I am an MSP owner with a growing corps of technicians and support staff, but there is a definite lack of diversity. I want my employees to reflect the communities we serve. How can MSPs make their talent pools...
Tech Time Warp: Did you forget about the first iPhone?
As ubiquitous as the iPhone is today (and as many competitors as it has inspired), it can be difficult to think back to June 2007, when the first iPhone went on sale. Disrupting the Blackberry world, the iPhone of 2007...
Cybersecurity Threat Advisory: SolarWinds RMM Vulnerability
Advisory Overview SolarWinds RMM has identified a vulnerability in versions 10.8.8 and earlier that could allow an attacker to target all devices running the Advanced Monitoring Agent. The attack could allow an attacker to download malware, modify data, and delete...
How work from home is transforming cybersecurity
The pandemic crisis of 2020 will go down as one of the most significant upheavals to the workplace since the industrial revolution. What we don’t yet know is what the long-term impact will be. If a coronavirus vaccine is developed...
Accelerated shift to the cloud bodes well for MSPs
Prior to the COVID-19 pandemic, application workloads had been steadily migrating to the cloud for some time. However, what was once a steady flow now appears to have become a deluge. Now, this rapid transition is exposing significant shortcomings in...
Aligning with the customer for a common cultural base
As we all know, customers come in all shapes and sizes. They have differing points of view on what they want and what you, as the MSP, can provide. This, unfortunately, creates a major issue. Your sales force is not...
