Month: June 2020
Cybersecurity takeaways from the pandemic
It’s been about two months, and there has been a seismic shift in cybersecurity and the workforce in general. Work-from-home was always a long pondered goal of environmentalists and sociologists, but for many it has remained only in the realm...
MSPs need to adjust rapidly to the changing SD-WAN landscape
The future of work in the wake of COVID-19 is most definitely hybrid. A survey of 600 IT decision makers published this week by Xerox finds that on average 82 percent of the workforce in organizations will have returned to...
Marketing engines for MSPs
As someone who has been working with MSPs and other tech-related organizations on their marketing needs for many years, I’m always struck by the number of people who say that they’re still finding the majority of their clients “the old...
This tool helps identify unused cloud infrastructure resources
Harness, a startup that has been concentrating on building a continuous delivery as a service offering, added a new wrinkle this week. It announced a way to track public cloud spending in real time to help control cloud infrastructure costs....
Pioneers in Tech: Ada Lovelace and the analytical engine
Many tech pioneers have a similar dossier: male, came of age in the late 1970s, dropped out of college, made millions building computers in their garage/dorm room/basement. Then, there’s Ada Lovelace: an 1800s female with a backstory suitable for a...
Restaurants, MSPs, and the post-pandemic world
“Would you like to supersize that?” Ah, remember the days when that was a simple question about the size of your fries or soda? Now, that question is fraught with cybersecurity issues that can lead to supersized cybersecurity issues.
Rise of DaaS has major implications for MSPs
While it may not be crystal clear how many employees might wind up permanently working from home, it’s apparent there will be a lot more than there were prior to the COVID-19 pandemic. As such, many IT leaders are reevaluating...
Opportunities for MSPs in working from home
Throughout the COVID-19 global pandemic, IT solution providers and managed service providers (MSPs) became essential workers in keeping the small businesses of the world running. In March 2020, service desks found themselves inundated with clients wanting to work from home....
Salesforce business packs could help MSP clients
As a managed service provider, your job has probably gotten more complex in recent months as companies have had to change the way they work in response to the pandemic. That might involve moving employees from an office to home....
Ask an MSP Expert: How can we streamline our patch management process?
Q: With the increase of cyber attacks and the growing remote workers, what are some best patch management practices to better protect my customers? Patch management serves as a key defense against cyber threats and is also required to ensure...