Month: June 2020
Cybersecurity Threat Advisory: ConnectWise Automate Security Vulnerability
Advisory Overview ConnectWise issued a warning to its MSP customers about a security vulnerability found in Automate, a remote management platform, in which the API can be used by a remote user to make modifications to the Automate instance. Technical...
Restaurants, MSPs, and the post-pandemic world
“Would you like to supersize that?” Ah, remember the days when that was a simple question about the size of your fries or soda? Now, that question is fraught with cybersecurity issues that can lead to supersized cybersecurity issues.
Cybersecurity Threat Advisory: Microsoft Releases Patch for Critical Vulnerability SMBleed
Advisory Overview Microsoft has released a patch for a critical vulnerability affecting Server Message Block (SMB) protocol. This new vulnerability can be exploited to allow an attacker to leak information from kernel memory remotely and can be combined with additional...
Rise of DaaS has major implications for MSPs
While it may not be crystal clear how many employees might wind up permanently working from home, it’s apparent there will be a lot more than there were prior to the COVID-19 pandemic. As such, many IT leaders are reevaluating...
Opportunities for MSPs in working from home
Throughout the COVID-19 global pandemic, IT solution providers and managed service providers (MSPs) became essential workers in keeping the small businesses of the world running. In March 2020, service desks found themselves inundated with clients wanting to work from home....
Salesforce business packs could help MSP clients
As a managed service provider, your job has probably gotten more complex in recent months as companies have had to change the way they work in response to the pandemic. That might involve moving employees from an office to home....
Ask an MSP Expert: How can we streamline our patch management process?
Q: With the increase of cyber attacks and the growing remote workers, what are some best patch management practices to better protect my customers? Patch management serves as a key defense against cyber threats and is also required to ensure...
Tech Time Warp: How about them Apple IIs?
For many of us, our first introduction to the computer was an Apple II, whether playing Oregon Trail in the school computer lab or as one of the lucky few who owned this remarkable personal computers. Designed by Steve Wozniak...
Five emerging cybersecurity trends mid-way through 2020
As we approach the halfway point of 2020 (yes, hard to believe), this is an excellent time to look at the cybersecurity landscape to see what trends have emerged and how you can position your cybersecurity offerings for the remainder...
Gauging the breadth and depth of the work from home phenomenon
Many managed service providers (MSPs) are understandably anxious to better understand to what degree employees might be working from home for the foreseeable future, and to what degree that transition might create demand for their services.