Month: July 2020

Tech Time Warp: Zotob worm wreaks havoc on the news

Tech Time Warp: Zotob worm wreaks havoc on the news

One way to make headlines is to go after the journalists themselves. On August 16, 2005, computers at CNN, ABC, The New York Times and The Associated Press were infected by the Zotob worm, along with machines at Caterpillar, and...

/ July 31, 2020
Pandemic cybersecurity in South Africa

Pandemic cybersecurity in South Africa

The coronavirus has brought economic devastation to all parts of the world. As a journalist based in the United States, I understandably tend to focus on the United States. But it’s easy to become so focused on one’s home country that...

/ July 30, 2020
COVID-19 has the potential to change the nature of work forever

COVID-19 has the potential to change the nature of work forever

Over the last several months, many businesses, large and small, have been forced to close their offices and send employees home to work. This has presented many challenges, but companies have also learned many lessons about remote work that could...

/ July 30, 2020
Organizations are betting on IT like never before

Organizations are betting on IT like never before

Historically, anytime there has been a sharp economic downturn, investments in IT have tended to suffer. Fortunately, the economic downturn brought on by the COVID-19 pandemic appears to be something altogether different. Recent financial results, from Intel and Microsoft especially,...

/ July 29, 2020
Meeting strategic IT goals while staying in budget

Meeting strategic IT goals while staying in budget

Ambition in driving customer facing innovation is often dimmed when organizations are faced with the pragmatic reality that their IT budget is consumed by required security projects, “keep the lights on” operations, and desperately needed technology upgrades. Innovation is often...

/ July 28, 2020
Ask an MSP Expert: Should I monitor my employees?

Ask an MSP Expert: Should I monitor my employees?

Q: Due to the pandemic, my MSP’s employees are now working remotely. I don’t like the idea of “spying” on my employees, but I also miss being able to pop my head in someone’s office to chat and check on work....

/ July 27, 2020 / 1 Comment
Tech Time Warp: Almost the end of the road for Adobe Flash

Tech Time Warp: Almost the end of the road for Adobe Flash

Network administrators may have Dec. 31, 2020, marked on their calendars as a day of celebration. In just over five months, Adobe Flash—once a major breakthrough in online video, eventually a security hassle—reaches its end of life. Adobe will remove...

/ July 24, 2020
Seamless cybersecurity and two emerging threats

Seamless cybersecurity and two emerging threats

For most MSPs, the pandemic of 2020 has been a rush of implementing new policies and procedures while at the same time trying to keep customer cybersecurity fortifications intact. Wisconsin-based SWICKTech is an example of an organization that acted early to...

/ July 23, 2020
Digital workspaces are the next big opportunity for MSPs

Digital workspaces are the next big opportunity for MSPs

There’s much speculation about the degree to which employees will return to the workplace versus continuing to work from home. The truth of the matter is work as a concept will remain fluid. While more employees will be returning to...

/ July 22, 2020
Social media – an MSP’s friend or foe?

Social media – an MSP’s friend or foe?

For MSPs, the power of social media cannot be underestimated. This is a double-edged sword: although social media can be a strong positive force, it is also an easy way to lose the hard-won trust of your customers in a...

/ July 21, 2020