Month: April 2021
Digital business transformation requires data engineering heroes
Most organizations intuitively realize that sound data management and data engineering practices are at the core of any digital business transformation practice. However, a survey of 150 IT professionals working for organizations with at least 4,000 employees published this week...
Healthcare is one of the most vulnerable verticals in 2021
Hackers view personal healthcare information as the holy grail of data, mining this data in exchange for currency on the dark web. HealthTech sounded this alarm in April of this year: As the attacks mature and get increasingly sophisticated, healthcare...
MSPs focusing solely on tech support will not survive
Most MSPs are started by an engineer with a desire to provide people with tech support. You saw someone who needed help and figured “I can do that!” Maybe you worked for other IT support companies and decided you could...
New eBook: 6 Can’t-Miss Opportunities for MSPs in 2021
MSPs face an unprecedented amount of exciting change and opportunities in 2021, as the world recovers from a global pandemic and the shifts in the workforce and cybersecurity landscapes that ensued because of it. The widespread emergence of 5G, AI,...
Tech Time Warp: Introducing the Concept of a macro virus
As computer users learned from the Melissa virus, malware often arrives as a wolf in sheep’s clothing: a commonplace file such as a Word doc or Excel spreadsheet. But Melissa—the scourge of spring 1999—was not the first such “macro virus”...
Demand for IT services accelerates as economy recovers
A report published by the market research firm Information Services Group (ISG) finds revenue generated from enterprise-class technology, business, and IT services reached an all-time high in the first quarter of 2021. The combined global market for deals that exceeded...
MSPs must be wary of insider threats
Insider threats comprise some of the most challenging cybersecurity terrain for businesses. Insider threats generally fall into one of two “buckets.” There’s the well-meaning but negligent employee who leaves an unsecured laptop on the train, opens a WiFi hotspot in the...
Why your MSP needs to stop relying on gut feelings
Have you ever heard the phrase “What gets measured, gets managed?” This famous quote came from Management Consultant, Peter Drucker, and is something that I’d urge any IT solution provider or managed service provider (MSP) to listen to. Why do...
Partner Spotlight: RMM helps MSP establish track record of success
As we approach Global MSP Day on May 26, many MSPs are searching for ways to overcome their common challenges. One MSP success story involves Golden West Technologies, an MSP located in South Dakota that required a RMM solution that...
Podcast: MSP website hurting your sales? Episode 3
In the second episode of the SmarterMSP Podcast, we spoke about how untrained end users are emerging as a significant cybersecurity threat for MSPs to invest in educating and protecting. In Episode 3, we discuss common MSP website mistakes that...