Month: April 2021
Demand for IT services accelerates as economy recovers
A report published by the market research firm Information Services Group (ISG) finds revenue generated from enterprise-class technology, business, and IT services reached an all-time high in the first quarter of 2021. The combined global market for deals that exceeded...
MSPs must be wary of insider threats
Insider threats comprise some of the most challenging cybersecurity terrain for businesses. Insider threats generally fall into one of two “buckets.” There’s the well-meaning but negligent employee who leaves an unsecured laptop on the train, opens a WiFi hotspot in the...
Why your MSP needs to stop relying on gut feelings
Have you ever heard the phrase “What gets measured, gets managed?” This famous quote came from Management Consultant, Peter Drucker, and is something that I’d urge any IT solution provider or managed service provider (MSP) to listen to. Why do...
Partner Spotlight: RMM helps MSP establish track record of success
As we approach Global MSP Day on May 26, many MSPs are searching for ways to overcome their common challenges. One MSP success story involves Golden West Technologies, an MSP located in South Dakota that required a RMM solution that...
Cybersecurity Threat Advisory 0021-21: 4/13/21 Microsoft Exchange Patches 2.0
Threat Update Due to the rise in targeted attacks on on-prem Microsoft Exchange servers, Microsoft, security vendors, and threat actors across the world have been looking for vulnerabilities within Microsoft Exchange services. This past Tuesday (4/13/2021), Microsoft has issued another...
Podcast: MSP website hurting your sales? Episode 3
In the second episode of the SmarterMSP Podcast, we spoke about how untrained end users are emerging as a significant cybersecurity threat for MSPs to invest in educating and protecting. In Episode 3, we discuss common MSP website mistakes that...
Tech Time Warp: Tech begins moving toward accessibility
Accessibility is a top priority of developers today, and with good reason. As Tim Berners-Lee, W3C director and inventor of the World Wide Web, has said: “The power of the Web is in its universality. Access by everyone regardless of...
Making sure your vendors are secure
We’ve all heard about major breaches and the cascading impact they can have across a variety of services. As an MSP, these upstream breaches are clearly out of your control, but you can and should be questioning whether the services...
MSPs gain digital business transformation ground
A global annual survey of 1,350 business and IT executives conducted by Jigsaw Research on behalf of NTT Ltd. suggests that as organization invest more in software to drive digital business transformation initiatives, there has been a corresponding rise in...
Q&A: Ethical hacking and pen testing to protect against phishing
Phishing continues to be one of the biggest threats to network security, which has led to “ethical hacking” being used to protect against it. If you’re wondering why methods like ethical hacking and pen testing are necessary to stop phishing,...
