Month: May 2021

Social media – an MSP’s friend or foe?
For MSPs, the power of social media cannot be underestimated. This is a double-edged sword: although social media can be a strong positive force, it is also an easy way to lose the hard-won trust of your customers in a...

Celebrating a successful Global MSP Day 2021
MSP Day 2021 took place on May 26 and was full of informative sessions featuring industry thought leaders and managed service providers (MSPs) from around the globe. Hosted by Barracuda MSP and joined by CompTIA as a strategic sponsor, the...

Tech Time Warp: A short history of the GIF that keeps on giving
We may be entering some sort of post-GIF age, given that Gen Z has declared GIF reactions “cheugy” along with skinny jeans, side parts and laugh emojis. But millennial influencers, Gen X Slack-ers (pun intended), and even Baby Boomers have...

On-premises IT environments remain popular
While there’s no doubt there’s been an acceleration in the number of workloads being deployed on public clouds, managed service providers (MSPs) shouldn’t assume that this activity is coming at the expense of workloads being deployed in on-premises IT environments....

MSPs and opportunities in autonomous vehicles
A new partnership announced this week between the University of Windsor’s The SHIELD Automotive Cybersecurity Centre of Excellence and South Korea’s Autocrypt will help foster the growth of autonomous vehicles and their usage in North America, including for small businesses,...

Selling yourself as a one-man MSP
If your MSP business is a one-man shop, there are a variety of challenges you face that larger MSPs don’t have to overcome. For example, you probably run into some different objections when pitching yourself and your services to prospects,...

Cybersecurity Threat Advisory: Malicious Call Centers Spreading BazarLoader Malware
Threat Update Security researchers have released their latest findings on BazarLoader, malware that provides backdoor access to an infected Windows host. Threat actors will use this malware to infect and infiltrate a victim’s system, send follow-up malware and exploit other...

Carpe Diem – Seize the MSP Day
As we once again gear up for our annual MSP Day, I can’t help but cast my mind back to last year’s festivities. Despite the uncertainty and isolation many of us were feeling, 2020 was the year MSP Day went...

What your MSP business can measure, can also be managed
In my previous article, I recommended that MSPs make decisions based on clearly defined metrics, rather than just your gut feelings. In this post, I want to take a deeper dive into the value of managing your MSP business with...

Cybersecurity Threat Advisory: DarkSide Ransomware Group Strikes Again
Threat Update The ransomware group responsible for the Colonial Pipeline attack has struck again – this time affecting European subsidiaries of Toshiba. Some of Toshiba’s networks were shut down in response, demonstrating how effective ransomware is becoming as a method...