Month: May 2021

Social media – an MSP’s friend or foe?

Social media – an MSP’s friend or foe?

For MSPs, the power of social media cannot be underestimated. This is a double-edged sword: although social media can be a strong positive force, it is also an easy way to lose the hard-won trust of your customers in a...

/ May 31, 2021
Celebrating a successful Global MSP Day 2021

Celebrating a successful Global MSP Day 2021

MSP Day 2021 took place on May 26 and was full of informative sessions featuring industry thought leaders and managed service providers (MSPs) from around the globe. Hosted by Barracuda MSP and joined by CompTIA as a strategic sponsor, the...

/ May 28, 2021
Tech Time Warp: A short history of the GIF that keeps on giving

Tech Time Warp: A short history of the GIF that keeps on giving

We may be entering some sort of post-GIF age, given that Gen Z has declared GIF reactions “cheugy” along with skinny jeans, side parts and laugh emojis. But millennial influencers, Gen X Slack-ers (pun intended), and even Baby Boomers have...

/ May 28, 2021
On-premises IT environments remain popular

On-premises IT environments remain popular

While there’s no doubt there’s been an acceleration in the number of workloads being deployed on public clouds, managed service providers (MSPs) shouldn’t assume that this activity is coming at the expense of workloads being deployed in on-premises IT environments....

/ May 27, 2021
MSPs and opportunities in autonomous vehicles

MSPs and opportunities in autonomous vehicles

A new partnership announced this week between the University of Windsor’s The SHIELD Automotive Cybersecurity Centre of Excellence and South Korea’s Autocrypt will help foster the growth of autonomous vehicles and their usage in North America, including for small businesses,...

/ May 26, 2021
Selling yourself as a one-man MSP

Selling yourself as a one-man MSP

If your MSP business is a one-man shop, there are a variety of challenges you face that larger MSPs don’t have to overcome. For example, you probably run into some different objections when pitching yourself and your services to prospects,...

/ May 25, 2021 / 3 Comments
Carpe Diem – Seize the MSP Day

Carpe Diem – Seize the MSP Day

As we once again gear up for our annual MSP Day, I can’t help but cast my mind back to last year’s festivities. Despite the uncertainty and isolation many of us were feeling, 2020 was the year MSP Day went...

/ May 24, 2021
What your MSP business can measure, can also be managed

What your MSP business can measure, can also be managed

In my previous article, I recommended that MSPs make decisions based on clearly defined metrics, rather than just your gut feelings. In this post, I want to take a deeper dive into the value of managing your MSP business with...

/ May 24, 2021
Redefining MSP business success: Finding your customer alpha

Redefining MSP business success: Finding your customer alpha

What does success look like in this day and age for an MSP business? Are those moments of legend, those breakthroughs still important in establishing the long-term success of a company? Following a year which has fundamentally changed so many...

/ May 21, 2021
Tech Time Warp: Looking back at the evolution of ransomware

Tech Time Warp: Looking back at the evolution of ransomware

The havoc wreaked by the recent Colonial Pipeline ransomware attack—which caused a gas shortage in the southeastern United States and cost the company a reported $850,000 to resolve—highlights the immense risk ransomware poses to companies and national security.

/ May 21, 2021