Month: September 2021

IT spending outlook for 2022 looks better than 2021

IT spending outlook for 2022 looks better than 2021

The outlook for IT spending for cloud and managed services for 2022 looks promising, assuming organizations can acquire the hardware needed to drive application deployments. A Spiceworks Ziff Davis (SWZD) survey of more than 1000 IT buyers in North America...

/ September 30, 2021
Cybersecurity chain of command crucial to deterring a breach

Cybersecurity chain of command crucial to deterring a breach

Who’s on first? What’s on second? I don’t know who’s on third? That’s an old comedic bit from the classic comedy duo Abbott and Costello. Anyone under age 50 probably isn’t familiar with them. But if you are, that classic...

/ September 29, 2021
Ask an MSP Expert: How can I get the most value from my RMM?

Ask an MSP Expert: How can I get the most value from my RMM?

The evolving cyberthreat landscape has come into full focus within the past few years, leaving MSPs to prioritize keeping their customers fully protected. For many MSPs, this means maximizing the value from their cybersecurity offering, specifically their remote monitoring and...

/ September 28, 2021
Cybersecurity Threat Advisory: Office 365 Zero-Day Attacks

Cybersecurity Threat Advisory: Office 365 Zero-Day Attacks

Microsoft has released a mitigation for a vulnerability which exists on Windows 10 and can be exploited to launch zero-day attacks against Office 365 and Office 2019. Identified as CVE-2021-40444, this vulnerability could allow attackers to execute arbitrary code on...

/ September 27, 2021
Tech Time Warp: Swen worm poses as security patch

Tech Time Warp: Swen worm poses as security patch

The hits for network admins kept coming in late summer/early fall 2003. Just weeks after the Blaster-Welchia-SoBig.F triple punch, the Swen worm wriggled its way onto at least 1.5 million computers. Like so many other pieces of malware, Swen exploited...

/ September 24, 2021
Podcasting for MSPs: It’s about the audience and guest

Podcasting for MSPs: It’s about the audience and guest

After recently sitting down as a guest on the SmarterMSP podcast, I got to thinking about how podcasting, and the revolution that is currently taking place all around us, is truly one of the most exciting marketing opportunities I’ve seen...

/ September 23, 2021 / 5 Comments
MSPs should expect remote work to be here to stay

MSPs should expect remote work to be here to stay

A survey of 402 executives and technology professionals in the U.S. conducted by Dimensional Research on behalf of ManageEngine, a unit of ZoHo that provides an IT operations platform, suggests managed service providers (MSPs) will be supporting large numbers of...

/ September 23, 2021
Cybersecurity implications of PIPL

Cybersecurity implications of PIPL

Idyllic fields of corn and soybeans spread out in all directions from a small midwestern manufacturing campus. Tucked within a town of around 20,000 people, the facility seems worlds away. But a recent data breach on the company’s servers illustrates...

/ September 22, 2021
3 MSP marketing ideas for National IT Professionals Day

3 MSP marketing ideas for National IT Professionals Day

Thanks to social media and marketing, there’s a holiday every day of the year. These social media or marketing holidays are a great way to engage with your audience through MSP marketing, build brand awareness, offer sales or specials, and...

/ September 21, 2021 / 2 Comments
Survey finds MSPs “cautiously optimistic” as recurring revenues grow

Survey finds MSPs “cautiously optimistic” as recurring revenues grow

Recurring revenues increased sharply for MSPs during Q2 of 2021, according to a new study released last month by Channel Futures. The second quarterly benchmark survey collected insights from 200 MSPs and MSSPs, in order to get a pulse on...

/ September 20, 2021