Month: December 2021

digital experience
MSPs Need to Provide a Better Digital Experience to End Users

MSPs Need to Provide a Better Digital Experience to End Users

A global survey of 1,000 digital workers and 500 senior IT decision-makers published this week confirms what many managed service providers (MSPs) already know all too well. End users are often their own worst enemies.

/ December 9, 2021
‘Tis the Season: Four Cybersecurity Predictions for MSPs

‘Tis the Season: Four Cybersecurity Predictions for MSPs

Cybersecurity is like ice cream or fashion, flavors and fads come and go, but the basics remain the same. 2021 brought a wave of ransomware and a realization that remote work is likely here to stay. Smarter MSP recently chatted...

/ December 8, 2021
How one important metric can make or break your MSP business

How one important metric can make or break your MSP business

I previously wrote a blog post for SmarterMSP on Why your MSP needs to stop relying on gut feelings. When I was running my Managed Service Provider (MSP) business, I was always taught that “What can be measured, can be...

/ December 7, 2021
Cybersecurity Threat Advisory: Cyber Threats Targeting Consumers During Holiday Season

Cybersecurity Threat Advisory: Cyber Threats Targeting Consumers During Holiday Season

The holiday season is once again upon us, and with it comes the busiest time of the year for shopping and traveling. Specifically, from late November to early January of the new year is a time where attackers will be...

/ December 6, 2021
Tech Time Warp: The Marconi Wireless Hack of 1903

Tech Time Warp: The Marconi Wireless Hack of 1903

Technology history is filled with the stories of ethical hackers, as well as the intellectually curious seeking to prove a point. (See the stories of punch card expert René Carmille and the British journalists who hacked into Prince Philip’s inbox.)...

/ December 3, 2021
Gamification emerges as next major tool for upskilling partners

Gamification emerges as next major tool for upskilling partners

At its re:Invent conference this week, Amazon Web Services (AWS) revealed it is now employing gamification to encourage partners to improve and expand their cloud practices. AWS GameDay, now available to all AWS partners, is a collaborative learning exercise that...

/ December 2, 2021
Cybersecurity Threat Advisory: Threat Actors Exploiting Microsoft Exchange Vulnerabilities

Cybersecurity Threat Advisory: Threat Actors Exploiting Microsoft Exchange Vulnerabilities

Threat Update In March 2021, Microsoft disclosed vulnerabilities existing within Microsoft Exchange versions 2010, 2013, 2016 and 2019. They are tracked as five different CVEs, which are listed below. Although these vulnerabilities were disclosed back in March, our Security Operations...

/ December 1, 2021
Will 2022 be the year of AI in cybersecurity?

Will 2022 be the year of AI in cybersecurity?

A lot of the hype around AI has diminished over the past year as companies struggled to manage their increasingly remote workforces during the pandemic. AI didn’t go away in 2021; it just didn’t grab headlines like the splashy and...

/ December 1, 2021 / 9 Comments