All posts by Bill Petherbridge

Bill is a Content Marketing Associate at Barracuda MSP. In this position, Bill is a key contributor to the management of the SmarterMSP.com and Barracuda MSP blogs. He also serves as copyeditor for Barracuda MSP content, in addition to maintaining Barracuda MSP's social media presence.

Ask an MSP Expert: How can an RMM tool grow my MSP business?

Ask an MSP Expert: How can an RMM tool grow my MSP business?

A remote monitoring and management (RMM) tool gives managed services providers (MSPs) the ability to monitor clients’ IT and troubleshoot and repair a range of issues without a trip to their offices or facilities. There’s no doubt an RMM tool...

/ August 23, 2021 / 4 Comments
Barracuda innovates with new updates to RMM platform

Barracuda innovates with new updates to RMM platform

Leveraging the right remote monitoring and management tool (RMM) has become a critical part of many leading MSPs’ efforts to bolster their cybersecurity offering. Barracuda recently enhanced its already robust, security-centric Barracuda RMM with its latest release, which offers MSPs...

/ August 17, 2021
Podcast: How MSPs can protect against ransomware attacks, Episode 8

Podcast: How MSPs can protect against ransomware attacks, Episode 8

In the newest episode of the SmarterMSP Podcast, our hosts sat down with Fleming Shi, Chief Technology Officer at Barracuda Networks, to advise how MSPs can best establish a cybersecurity defense against ransomware attacks. You might remember that in our...

/ August 10, 2021 / 1 Comment
What MSPs need to know about the American Rescue Plan

What MSPs need to know about the American Rescue Plan

The United States government recently passed the American Rescue Plan Act of 2021, a stimulus package for American organizations and individuals that is specifically designed to facilitate the American recovery from the harsh economic impact of the COVID-19 pandemic. Each...

/ July 26, 2021
Podcast: Colonial Pipeline hack and the Executive Order, Episode 7

Podcast: Colonial Pipeline hack and the Executive Order, Episode 7

In the previous episode of the SmarterMSP Podcast, Jason Howells of Barracuda MSP summarized the insights from Global MSP Day, which took place in May 2021. Jason detailed many interesting trends within the “Evolving Landscape of the MSP Business Report...

/ July 19, 2021
MSP achieves growth from selling cybersecurity solutions

MSP achieves growth from selling cybersecurity solutions

Natrix Technologies got its start in 1998 as a systems integrator selling, implementing and supporting servers, switches, and routers. The company evolved into a managed services provider (MSP) in 2009 and today holds certifications with Barracuda, Microsoft, and Cisco. The...

/ July 12, 2021
Podcast: Celebrating Global MSP Day 2021, Episode 6

Podcast: Celebrating Global MSP Day 2021, Episode 6

In our most recent episode, the SmarterMSP Podcast hosted experienced MSP manager Paul Rainey and Mark Whiffen of Barracuda MSP, as they shared their insights on the significant cybersecurity protection monitoring and management (RMM) tool can provide vital cybersecurity protection...

/ June 29, 2021
Ask an MSP Expert: Why should we replace our VPN with ZTNA?

Ask an MSP Expert: Why should we replace our VPN with ZTNA?

Q: With the sudden mass shift to remote working in response to the pandemic, my MSP business set up VPN configurations for each of our clients to meet their connectivity needs. What advantages does ZTNA offer that make it worth...

/ June 28, 2021
New eBook: Conversational email security for MSPs

New eBook: Conversational email security for MSPs

Email security is essential for all businesses and a very lucrative managed security service for MSPs. With the many solutions in the market, it can be overwhelming for MSPs to choose the right solution to use for their customers, especially...

/ June 21, 2021
Podcast: Securing a remote workforce with RMM, Episode 5

Podcast: Securing a remote workforce with RMM, Episode 5

In our previous episode, we turned our focus to managed security services, including zero-trust network access (ZTNA), which is quickly becoming a layer of protection used to bolster a security services offering. In the fifth episode of the SmarterMSP Podcast,...

/ June 14, 2021