Bill Petherbridge

All posts by Bill Petherbridge

Bill is a Content Marketing Associate at Barracuda MSP. In this position, Bill is a key contributor to the management of the SmarterMSP.com and Barracuda MSP blogs. He also serves as copyeditor for Barracuda MSP content, in addition to maintaining Barracuda MSP's social media presence.

How can we maintain efficient communication as our MSP grows?

How can we maintain efficient communication as our MSP grows?

Q: Our MSP has been pretty successful lately, which has allowed us to grow and hire more people. With our team continuing to increase in size, what are some ways for us to maintain the proper communication to make sure...

/ July 22, 2019
The summer security risk your customers are vulnerable to

The summer security risk your customers are vulnerable to

Summer is here, and with it, an influx of new hires that include many recent graduates, seasonal employees, and summer interns. It’s an exciting time for all parties. However, it’s important to remember that the largest cybersecurity risk that small...

/ July 1, 2019
Ask an MSP Expert: How can we improve customers’ security posture?

Ask an MSP Expert: How can we improve customers’ security posture?

Q: In today’s world, we know that security is a vital part of any managed service provider’s offering. How can we better position our security portfolio while improving our customers’ security posture? When small and medium businesses look to partner...

/ June 24, 2019
Grow your MSP by identifying new business sources

Grow your MSP by identifying new business sources

As is the case with most entrepreneurs, managed service providers dream of “finding their groove.” They hope to identify and utilize repeatable actions and strategies that bring measurable results for their business. Doing this also eliminates the stress of having...

/ June 6, 2019
Lessons learned from the 2019 Women of the Channel

Lessons learned from the 2019 Women of the Channel

Learning is a critical part of building an enduring career in the tech industry. It is important for employees to be open-minded and critical of their own work, so they can learn the lessons they need to succeed. However, the...

/ May 29, 2019
Ask an MSP Expert: What are some different pricing strategies to consider?

Ask an MSP Expert: What are some different pricing strategies to consider?

Q: There seems to be a lot of different opinions on how we should price our offering.  How can we determine what the right pricing strategy is for our MSP business? Setting a pricing strategy is a critical process for...

/ May 27, 2019
Listening to your customers will set you apart

Listening to your customers will set you apart

Recently, I returned to my alma mater, Bryant University, to attend their annual Student Alumni Networking Dinner (SAND). During the event, attendees were seated so that students would have the opportunity to network with alumni who worked in the student’s...

/ May 14, 2019
Ask an MSP Expert: How can I help my customers decide on a retention policy?

Ask an MSP Expert: How can I help my customers decide on a retention policy?

Q: As an MSP, I frequently see businesses make mistakes when developing a data retention policy. These mistakes often result in businesses losing their data due to accidental deletions or exposing their data to bad actors because the company has...

/ May 6, 2019
Wipro breach and how MSPs can avoid the same fate

Wipro breach and how MSPs can avoid the same fate

Wipro, one of India’s largest and most successful MSPs, recently fell victim to a hack that was accomplished via a phishing campaign. After gaining entry to Wipro’s network “for some time,” the hackers were able to launch cyber attacks against...

/ April 17, 2019
An award-winning partner program that can help your MSP grow

An award-winning partner program that can help your MSP grow

We are proud to announce that Barracuda MSP was recently awarded a 5-star rating in CRN’s 2019 Partner Program Guide. The Program Guide offers helpful information to enable IT solution and service providers evaluate vendors that they could potentially partner...

/ April 10, 2019