Results for: Ask an MSP Expert
Cybersecurity predictions for 2021
Last year, the COVID-19 pandemic pretty much dominated everything, which created many challenges for MSPs. What does 2021 hold in the realm of cybersecurity? Unfortunately, perhaps more of the same, according to Hussain Aldawood, Director of Cybersecurity, for Saudi Arabia-based...
Loyalty to cloud service providers starts to decline
One of issues that managed service providers (MSPs) encountered with greater frequency in that last year has been the increasing lack of differentiation between cloud service providers. Every time a cloud service provider adds a new capability, others quickly follow...
Untrained end users are the biggest threat to cybersecurity
What is the biggest threat to IT infrastructure right now? According to one of Canada’s premier cybersecurity experts, if you answered malware or ransomware or crypto, you’d be wrong. According to Calgary-based cybersecurity leader Sonya Goulet, the most significant risk...
Zero-Tolerance: Cheap cybersecurity is always a bad bargain
Cybercriminals have discovered a simple trick for multiplying their effectiveness: target MSPs themselves. If breaching one business’ systems is like slipping past a security guard unnoticed, infiltrating an MSP is like stealing that guard’s whole key ring. A successful MSP...
Tech Time Warp: Regin malware opens eyes
One of the first Google results for “Regin malware” is from the U.S. Cybersecurity and Infrastructure Security Agency. It’s a Nov. 25, 2014, alert about the malware, providing an overview of Regin’s multi-stage structure. The alert notes that the “sophisticated...
What your automated marketing funnel needs to generate leads
A common challenge for MSPs is lead generation. How do you find new prospects who are ready to talk about your services? It takes time, money, and often, significant trial and error. Most MSPs rely heavily or entirely on word-of-mouth....
Hackers join the back to school rush
Around the world, workers are dealing with the new reality of having their offices at home. But professionals aren’t the only ones needing to adapt to being at home for the long haul; students are too. And MSPs and IT...
Seamless cybersecurity and two emerging threats
For most MSPs, the pandemic of 2020 has been a rush of implementing new policies and procedures while at the same time trying to keep customer cybersecurity fortifications intact. Wisconsin-based SWICKTech is an example of an organization that acted early to...
Documenting processes is more important than ever
In the work-from-home era it is more important now than ever to have clearly defined workflows and processes. In many cases, it is no longer possible for employees to simply walk over to the next desk and ask a colleague...
Shift to the cloud creates additional IT complexities
In the wake of the COVID-19 pandemic, it’s clear that more applications will be moving into the cloud at a faster rate than ever. In general, organizations now have a much greater appreciation for IT flexibility and application resiliency. In...
