Results for: ask an expert
Retail sector emerges as a larger opportunity for MSPs
Many managed service providers (MSPs) initially got their start by providing support for point-of-sale (PoS) systems and digital signage deployed in retail outlets that are difficult for internal IT organizations short on staff to support. As IT continues to evolve...
How to build credibility as an MSP
In today’s market, many MSPs appear to be just like each other. Clients don’t know the difference between them. If you do not have a compelling Unique Selling Proposition, then you need to at least have additional branding and credibility....
Smarter MSP’s top 10 posts of 2018
2018 has been an eventful year for us here at Smarter MSP, as we have continued our mission to deliver resources to help you develop your managed service business and make it more successful. We were fortunate enough to have...
Can’t miss events in 2019 for MSPs
In working with Partners day-in and day-out, we often hear about the value MSPs place on their ability to connect with other IT service providers to share best practices and improve your businesses. Thankfully, the IT industry is full of...
Can malware physically damage a computer?
The idea that a computer virus could damage hardware is something that has plagued the cyber community. Some of the more sensational stories out there suggest that it’s possible to send a bomb via email. I stumbled upon this article,...
MSPs should plan now for a better IoT tomorrow
While it’s still early days as far as the Internet of Things (IoT) market opportunity is concerned, a new survey suggests the opportunity surrounding IoT could be massive. A global survey of 700 organizations conducted by ReRez Research on behalf...
8 MSP security trends that emerged in 2018
For MSPs, 2018 was anything but a dull year. Change is constant in the world of cybersecurity and the year delivered on that truism in spades. Before 2018 slips into the rearview mirror, let’s look back at some of the...
MSPs warned that they are becoming targets
MSPs are accustomed to safeguarding systems from breaches and attack. But in a recent brief, the Department of Homeland Security’s Computer Emergency Readiness Team (CERT) warned that MSPs themselves have been targeted and will continue to be targeted by bad actors....
Eliminating IT services competition through differentiation
How many times have you lost an opportunity to a competitor? It’s happened to me countless times over the years, and it never feels good. It’s even worse when I’ve invested hours—sometimes way too many—into crafting the perfect proposal, sometimes...
A matter of life and death
We recently looked at medical device security and how MSPs can work in the market. As the IoT grows to include more and more of peoples’ daily lives, it is becoming more important to place some focus on this topic....
