Results for: ask an expert

GDPR compliance
Confidence in ability to meet GDPR mandates rides high

Confidence in ability to meet GDPR mandates rides high

Right about now inquiries from customers concerned about their ability to comply with the General Data Protection Rule (GDPR) that is set to implemented by the European Union on May 25 should be skyrocketing. But as is often the case, most...

/ April 17, 2018
intent-based networking
Alex Hoff: The advantages of intent-based networking

Alex Hoff: The advantages of intent-based networking

Intent-based networking makes it possible to manage a network simply by identifying your intent—in other words, what you want to happen. Configure guest Wi-Fi. Set up VoIP phones in Branch 3 office. Software then figures out the best way to...

/ April 16, 2018
cryptojacking
Threat Watch: Cryptojacking

Threat Watch: Cryptojacking

If one of your customers calls or texts you to tell you their system is slow or overheating or gobbling up a lot of power, you need to add a new possible diagnosis to your checklist — cryptojacking. Cryptojacking is...

/ April 5, 2018
sales coach
Brad Stoller: When to drink the Kool-Aid and trust a sales coach

Brad Stoller: When to drink the Kool-Aid and trust a sales coach

The entrepreneurial spirit that drives many business owners imbues them with key advantages. Entrepreneurs are resilient. They are creative. They are willing to separate from the herd and take the path less traveled. This nonconformist mentality is an advantage in...

/ April 4, 2018
HIPAA compliance
MSPs and HIPAA: Navigating the law’s nuances to maximize your value to healthcare organizations

MSPs and HIPAA: Navigating the law’s nuances to maximize your value to healthcare organizations

When it comes to the highly complex procedures performed every day in the healthcare field, knowledge and diligence are crucial to positive outcomes. This is just as true in the operating room as it is for healthcare organizations that must...

/ April 2, 2018 / 1 Comment
wireless charging
Managed wireless charging is coming soon to a table near you

Managed wireless charging is coming soon to a table near you

The days when end users spent some portion of their day trying to find an outlet to power a mobile device are coming to an end. Wireless charging that enables the newest generation of mobile devices to be charged inductively...

/ March 29, 2018 / 1 Comment
cyberattack on CPAs
2018 will be the year of the targeted cyberattack on CPAs

2018 will be the year of the targeted cyberattack on CPAs

April tax deadlines are looming, and that means accounting firms are neck-deep in returns as everyone races to file on time. While accountants are focused on deductions and earned income credits, bad actors are watching and waiting, ready to pounce...

/ March 28, 2018
MSP niche
Mike J Douglass: Find your MSP niche and take your business to the next level

Mike J Douglass: Find your MSP niche and take your business to the next level

A lot of managed service providers and IT suppliers look the same — they’re all vanilla. Ten years ago, this was fine because you were still in high demand for your IT skills and knowledge. Now with advancements in technology, automation,...

/ March 21, 2018 / 3 Comments
AI arms race
AI arms race bodes well for IT services providers

AI arms race bodes well for IT services providers

There’s a lot of hype about artificial intelligence (AI) applications that exceeds any reality. But, it is true that just about every application imaginable will soon be infused with machine- and deep-learning algorithms capable of automating a wide variety of...

/ March 20, 2018
intent-based networking
Alex Hoff: Intent-based networking will revolutionize managed services

Alex Hoff: Intent-based networking will revolutionize managed services

Wouldn’t it be great if managing a network were like ordering a pizza? Decide what you want, make a phone call (or visit a website), and place your order — done. Figuring out how to fill the order wouldn’t be...

/ March 19, 2018