
Why patch management automation is more critical than ever
In a shift that bodes well for managed service providers (MSP), a survey of over 250 security and IT professionals found patch management to be a significantly higher cybersecurity priority. Patching can be disruptive and resource-intensive Conducted by Demand Metric on behalf...

Cloud computing expertise in high demand for 2025
Despite the spike in demand for cloud computing services in 2024, consumption is expected to increase further as organizations head into 2025. This growth is mainly driven by the rise of artificial intelligence (AI) applications. A report from Synergy Research...

AI adoption: Challenges and opportunities for MSPs
An expected boon to IT spending driven by investments in artificial intelligence (AI) may take longer to materialize than expected. A UBS survey of over 120 IT executives found that only 11 percent are running an AI application in a...

Major 2025 spike in cloud spending bodes well for MSPs
Gartner is forecasting a 21.5 percent increase in spending on public cloud services in 2025. This increase is forecasted based on the investments in artificial intelligence (AI). The market research firm expects cloud spending to reach $723.4 billion, up from $595.7...

It is time for MSPs to embrace agentic artificial intelligence (AI)
I am willing to bet that almost every managed service provider (MSP) will, or at the very least, experiment with agentic AI in 2025. Rapid advances of large language models (LLMs) to probabilistically manage tasks have led IT vendors, IT...

Seize the opportunity: Managed platform engineering services
One of the nascent trends in IT that is gaining traction is the rise of platform engineering. This centralized approach focuses on optimizing the application developer experience, striking a balance between the flexibility to use preferred tools or platforms and...

Managed data infrastructure services gaining momentum
Data creation and storage are growing exponentially, and more organizations are turning to managed service providers (MSPs) to handle the infrastructure needed to process it. A survey of nearly 200 IT leaders conducted by DataStrike, a provider of managed IT...

Survey suggests opportunities for managed network services
A global survey of over 500 professionals in the areas of networking, operations, cloud, and architecture finds nearly two-thirds (65 percent) relies on third parties to deliver managed network services. A full 84 percent regularly learn about network issues from...

AWS updates creating new opportunities for partners
Amazon Web Services (AWS) now offers four additional security certifications to help solution providers drive the adoption of additional solutions in collaboration with technology alliance partners such as Barracuda Networks. Part of its Competency programs for security certifications include artificial...

MSPs are posed to gain an expanded role in generative AI adoption
Managed service providers (MSPs) are increasingly becoming a critical partner for organizations looking to build and deploy generative artificial intelligence (AI) applications. A survey of over 200 executives from enterprises in the Americas and Europe finds nearly two-thirds (65 percent)...