Coming to terms with offering managed security services
Cybersecurity has increasingly become table stakes for not just new projects, but also retroactively existing ones. Many managed service providers (MSPs) are now being required by customers to layer additional cybersecurity services on top of both new equipment and a...
Digital business transformation drives IT modernization opportunities
Rising investments in digital business transformation initiatives are starting to deliver some surprising dividends for IT services providers in the form of modernization opportunities. Spiceworks, on behalf of CenturyLink a provider of telecommunications and managed services, recently conducted a survey...
How the rise of big data and AI will impact MSPs
IT organizations are starting to signal their intent to consolidate all the analytics applications they need to support around a common pool of “big data” whenever possible. A recent report from Dresner Advisory Services finds 60 percent of respondents would...
Tight market for IT labor continues to hamper MSP expansion plans
The single biggest inhibitor of growth for most managed service providers is staffing. Without access to additional talent, MSPs not only find it challenging to extend the size and scope of the existing services they offer, it becomes next to...
Gartner forecasts dramatic shift in IT spending through the end of the decade
After seeing a 5.6 percent growth in IT services spending in the last year, Gartner forecasted that the spending on IT services will grow a more modest 4.7 and 4.8 percent in 2019 and 2020, respectively.
Survey highlights need for data sanitization services for outdated IT equipment
A global survey of 600 data center professionals published by Blancco Technology Group, a provider of data erasure tools, suggests that there is a major opportunity for managed service providers (MSPs) to create a practice around helping IT organizations retire...
Report highlights how AWS cloud is rapidly evolving
In the age of the cloud, the most widely employed service doesn’t always reflect where the biggest emerging opportunities are for managed service providers (MSPs). With that issue in mind, 2nd Watch, a provider of managed and professional services for...
Increasing investments in IT automation will have profound implications for MSPs in 2019
Arguably, whenever a new use case for IT is being considered, MSPs are presented with one of the best opportunities to engage the customer. In these circumstances, MSPs don’t usually have to contend with as much bias as relying on...
Retail sector emerges as a larger opportunity for MSPs
Many managed service providers (MSPs) initially got their start by providing support for point-of-sale (PoS) systems and digital signage deployed in retail outlets that are difficult for internal IT organizations short on staff to support. As IT continues to evolve...
5G network opportunity starts to come into focus for MSPs at CES
5G networking was all the rage this week at the Consumer Electronics Show (CES). Despite all the sound and fury emanating from providers of carrier services and manufacturers of processors, such as Intel, very little has changed in terms of...