Enterprise IT organizations to rely more than ever on MSPs
If there ever was a notion that managed IT services were just for small businesses, it is certainly not the case now. In fact, more than three quarters of 100 IT directors (78 percent) working at companies with at least...
Widespread cloud configuration issues create opportunity for MSPs
The crux of the problem with cloud security has very little to do with the platforms on which applications are deployed. The real issue is the amount of cybersecurity expertise the people deploying cloud applications don’t have. Most cloud applications...
Digital business initiatives spur demand for data management expertise
Many organizations in the wake of the COVID-19 pandemic have been accelerating their digital business transformation initiatives as part of an effort to continue operating at a time when it’s often not easy to engage in person. The challenge those...
Second half of 2020 looks cloudier for MSPs
Now that managed service providers (MSPs) have weathered the initial economic storm brought on by the downturn in the global economy caused by COVID-19, many MSP leaders are wondering what’s next. There’s no doubt in the first half of the...
Organizations are betting on IT like never before
Historically, anytime there has been a sharp economic downturn, investments in IT have tended to suffer. Fortunately, the economic downturn brought on by the COVID-19 pandemic appears to be something altogether different. Recent financial results, from Intel and Microsoft especially,...
Digital workspaces are the next big opportunity for MSPs
There’s much speculation about the degree to which employees will return to the workplace versus continuing to work from home. The truth of the matter is work as a concept will remain fluid. While more employees will be returning to...
In defense of MSP cybersecurity, as number of alerts rise
It seems like about once a month now some government agency somewhere discovers there might be a potential issue with the cybersecurity of a managed service provider (MSP). The latest warning comes from the U.S. Secret Service, which sent out...
Shift to the cloud creates additional IT complexities
In the wake of the COVID-19 pandemic, it’s clear that more applications will be moving into the cloud at a faster rate than ever. In general, organizations now have a much greater appreciation for IT flexibility and application resiliency. In...
Satisfaction cuts both ways in the post COVID-19 era
If the COVID-19 pandemic has done anything from an IT perspective, it’s been to expose a lot of flawed IT processes, even among managed service providers (MSPs). A survey of 519 IT professionals published by ManageEngine, a provider of IT...
Accelerated shift to the cloud bodes well for MSPs
Prior to the COVID-19 pandemic, application workloads had been steadily migrating to the cloud for some time. However, what was once a steady flow now appears to have become a deluge. Now, this rapid transition is exposing significant shortcomings in...