Rise of DaaS has major implications for MSPs
While it may not be crystal clear how many employees might wind up permanently working from home, it’s apparent there will be a lot more than there were prior to the COVID-19 pandemic. As such, many IT leaders are reevaluating...
Gauging the breadth and depth of the work from home phenomenon
Many managed service providers (MSPs) are understandably anxious to better understand to what degree employees might be working from home for the foreseeable future, and to what degree that transition might create demand for their services.
Faster digital business transformation bodes well for MSPs
A survey of 200 senior IT executives working at organizations with more than 2,500 employees conducted by IDG Research on behalf of Insight Enterprises, a provider of IT services, suggests there is a high correlation between organizations that have launched...
SMBs’ security vs. headcount decision creates MSP opportunity
Business executives in the wake of the COVID-19 pandemic are now wrestling with some critical decisions that are likely to define their relationships with managed service providers (MSPs) for many years to come. A survey of over 1,000 business decision...
Reliance on IT outsourcing to double in next 18 months
A global survey of 1,250 business and IT leaders published by NTT finds the number of organizations that plan to outsource some aspect of IT environments in the next 18 months will double. According to the survey, 23 percent of...
MSPs need to focus on IT management consolidation
The need to consolidate the management of IT has never been more acute. In the wake of the COVID-19 pandemic organizations of all sizes will be moving to reduce IT costs as much as possible. A survey of 1,300 IT...
MSPs should prepare now for the ‘new normal’
A survey of 305 finance leaders in the U.S. published this week by PwC offers some indication as to what degree working from home is about to become the new normal in the wake of the COVID-19 pandemic. Nearly half...
How COVID-19 pandemic will change managed services utterly
The market research firm Information Services Group (ISG) is forecasting that global spending on managed services will decline 7 percent for the full 2020 year in the wake of the COVID-19 pandemic. Given the current pause in spending by most...
MSPs must focus on modernizing business continuity plans
By now it’s become apparent just how woefully inadequate the business continuity plans most organizations had in place, if they existed at all, were prior to the COVID-19 pandemic. Most organizations assume a level of disruption that would last, at...
MSSPs need to strike careful economic balance
Justifying the value of cybersecurity has always been a challenge because managed service providers (MSPs) are trying to ascribe a cost to an event they hopefully prevented from occurring in the first place. In effect, defining the savings derived from...