MSPs are posed to gain an expanded role in generative AI adoption
Managed service providers (MSPs) are increasingly becoming a critical partner for organizations looking to build and deploy generative artificial intelligence (AI) applications. A survey of over 200 executives from enterprises in the Americas and Europe finds nearly two-thirds (65 percent)...
Boost MSP profitability with better project management
The key to success for any managed service provider (MSP) lies in their ability to effectively manage projects and maximize IT expertise across multiple accounts. However, a survey of over 130 CEOs and senior business leaders finds there is much...
2025 IT spending forecast: Big growth ahead for MSPs
While it’s difficult to predict with absolute certainty whether the economy will grow, a pair of reports suggest that there is a lot more optimism about IT spending. The market research firm Gartner is forecasting global IT spending will increase...
MSP growth is expected to soar through 2032
The overall size of the global managed services market will be somewhere between $468.7 and $520.54 billion by 2032, depending on which market forecast you prefer. This represents a roughly 8 percent compounded annual growth rate (CAGR). While both Research...
GenAI FOMO plays to the strengths of MSPs
Interest in generative artificial intelligence (GenAI) remains high. However, a survey of over 250 executives shows that only 22 percent believe their organization’s data foundation is fully ready to support GenAI applications, while 53 percent think their organization is somewhat...
AI monitoring: An untapped MSP opportunity
A survey of 400 IT operations professionals finds that the rise of artificial intelligence (AI) is prompting more organizations to reassess the platforms they use to monitor their IT environments. Conducted by the market research firm Vanson Bourne on behalf...
Turn wasted cloud spending into MSP opportunities
The level of spending on cloud computing services has reached new heights. More organizations are recognizing how much they waste on cloud spending. A survey of over 300 IT professionals in the U.S. published in October finds more than three-quarters...
Survey reveals cloud trends opening opportunities for MSPs
A survey of 962 IT decision makers conducted by CDW suggests organizations rely on a mix of internal and external expertise to manage cloud services. 88 percent said they can effectively manage their cloud environments, with 50 percent noting they...
Unlock new opportunities: How cloud services can fuel MSP growth
A report from Synergy Research Group finds total global spending on cloud services and infrastructure reached $427 billion in the first half of 2024, a 23 percent year-over-year increase. During this time, consumption of infrastructure-as-a-service (IaaS), platform-as-a-service (PaaS), and software-as-a-service...
Spotlight on how MSPs can influence organizations’ profitability
A recent PwC report shows that organizations with strategic relationships with managed service providers (MSPs) are far more profitable than those that simply employ them to reduce costs or plug capabilities gaps. According to a survey of 2,000 business leaders,...
