Five trends MSPs can be thankful for in 2025
While Thanksgiving has been a national holiday in the U.S. since 1863, the notion of setting aside a day to give thanks reaches as far back as 1623. Fast forward to 2025, and the tech landscape looks very different, but...
The AI shift: Is It time MSPs turned MIPs?
A Top Down Ventures report forecasts that next-generation managed service providers (MSPs) that are focused on outcomes driven by artificial intelligence (AI) agents, will enjoy 10 to 15 basis points of higher EBITA margins than their current average. The next...
AI-driven change demands faster innovation from MSPs
Ingram Micro CEO Paul Bay is calling on managed service providers (MSPs) and other channel partners to become true business partners to their end customers. AI’s acceleration of change Speaking at the Ingram Micro ONE 2025 conference, Bay noted that...
MSSPs should brace for the AI-driven vulnerability wave
Managed security service providers (MSSPs) prepare for a surge of application vulnerabilities—flaws that attackers are likely to exploit faster than ever. AI-generated code: The new normal A Sapio Research survey of 450 IT professionals in the U.S. and Europe found...
Windows 11 migration push begins in earnest
Now that Windows 10 is no longer being officially supported for free by Microsoft, the pace at which organizations are expected to upgrade PCs that are optimized for artificial intelligence (AI) applications is set to dramatically increase. AI PC market...
Global momentum in managed services growth
A report from Information Services Group (ISG) finds that billing for managed services valued over $5 million in the Americas grew by 22 percent in the third quarter. However, the global market declined by 2 percent, primarily due to delays...
Survey finds organizations looking to MSPs for AI cybersecurity expertise
A survey of over 3,880 business and technology leaders conducted by PwC finds that artificial intelligence (AI) is now the top cybersecurity technology that organizations are looking to managed service providers (MSPs) to help implement. According to the survey, 38...
Rise of AI drives increased demand for data management expertise
A pair of surveys suggest that when it comes to artificial intelligence (AI) the biggest winners just might be managed service providers (MSPs) that have much needed data management expertise. The first survey of over 830 senior data and analytics...
Global politics meets IT staffing: The H-1B visa crossroads
H-1B visas that enable IT professionals from overseas to work in the U.S. have always been a controversial issue. However, with the current administration’s decision to impose $100,000 annual fees for each successful applicant, the issue may soon simply fade...
Survey: Skills shortage crisis bodes well for MSPs
A survey of over 200 enterprise chief information officers (CIOs) conducted by the Futurum Group finds nearly three quarters (72 percent) of IT leaders identify talent acquisition and retention as the top challenge, followed by cybersecurity (49 percent) in a...
