AI is on track to transform managed services in 2024
Artificial intelligence is all the rage these days, but many managed service providers (MSPs) have been making use of it in some capacity for years. The main difference is with the rise of generative AI. It’s now becoming possible to...
Optimism for IT spending in 2024
A survey of 1,000 business leaders in North America and Western Europe conducted by Endava, a provider of managed services, finds a full 81 percent are optimistic about where the economy is heading, with 75 percent planning IT spending and...
Surge in IoT devices will generate MSP opportunities
There will be more than 490 million roaming connections for low-power Internet of Things (IoT) devices by 2028, according to a study published by Juniper Research. Today, there are approximately 90 million of these types of IoT devices. Juniper Research...
High demand for managed cloud services bodes well for MSPs
A survey of 500 IT decision-makers from North America, the United Kingdom, Benelux, and Australia finds that 93 percent plan to prioritize investing in cloud-managed services in the next 12 months, with respondents claiming cloud-managed services could increase productivity by...
Cybersecurity cutbacks require resilient MSPs
As more organizations encounter economic headwinds, the rate at which cybersecurity budgets have been increasing is slowing down. A survey of 550 Chief Information Security Officers (CISOs) conducted by IANS Research and Artico Search finds cybersecurity budgets only increased an...
The race to deliver managed generative AI services is on
While there is a massive amount of interest in all things relating to generative artificial intelligence (AI), the number of organizations that have the skills and resources required to fully exploit it remains limited. Under the hood of generative AI...
Globalization of IT talent starts to contract
Not too long ago, more than a few managed service providers (MSPs) would hire IT talent anywhere they could find affordable resources. But in the current geopolitical climate, those options are severely constrained. The biggest impact has been the result...
MSSPs should uplevel cybersecurity conversations to board-level
A survey of 654 board of directors conducted by PwC finds well over a third (38 percent) of respondents have consulted third-party experts to increase efforts in becoming more aware of cybersecurity threats. In addition, nearly three-quarters (64 percent) have...
The acute phenomenon of the cybersecurity skills shortage
Despite ongoing efforts to train recruits, it doesn’t appear that the cybersecurity skills shortage is going to abate any time soon. A survey of 301 IT and cybersecurity professionals conducted by Enterprise Strategy Group, an arm of TechTarget, on behalf...
Demand for managed cloud services continues to grow
The managed cloud services market is forecasted to reach $60.7 billion in revenue by 2027 after growing at a 12 percent compound annual rate. The bulk of those managed services are naturally going to be provided by the cloud service...