MSPs must continue digital business transformation dialogue
One of the most subtle and profound changes that has occurred since the start of the COVID-19 pandemic is the types of IT projects managed service providers (MSPs) have been engaged in by their end customers, specifically digital business transformation...
On-premises IT environments remain popular
While there’s no doubt there’s been an acceleration in the number of workloads being deployed on public clouds, managed service providers (MSPs) shouldn’t assume that this activity is coming at the expense of workloads being deployed in on-premises IT environments....
Nuanced approach to cloud service consumption is emerging
Conventional wisdom holds that, in the long-term, it’s inevitable the bulk of application workloads will be running on a cloud service, typically a shared public cloud infrastructure. However, a survey of 150 global business and IT professionals published this week...
Organizations expect return to robust IT spending with caveats
IT leaders have a natural bias toward optimism when it comes to spending on IT initiatives that isn’t as often equally shared by finance executives. Nevertheless, a survey of 340 finance executives in North America conducted by Hanover research on...
MSPs need to lead the charge toward observability
A significant number of organizations are finding it increasingly difficult to manage and maintain observability of cloud computing environments that are becoming more complex with each passing day. A survey of 400 senior IT professionals in the United States, Canada,...
Digital business transformation requires data engineering heroes
Most organizations intuitively realize that sound data management and data engineering practices are at the core of any digital business transformation practice. However, a survey of 150 IT professionals working for organizations with at least 4,000 employees published this week...
Demand for IT services accelerates as economy recovers
A report published by the market research firm Information Services Group (ISG) finds revenue generated from enterprise-class technology, business, and IT services reached an all-time high in the first quarter of 2021. The combined global market for deals that exceeded...
MSPs gain digital business transformation ground
A global annual survey of 1,350 business and IT executives conducted by Jigsaw Research on behalf of NTT Ltd. suggests that as organization invest more in software to drive digital business transformation initiatives, there has been a corresponding rise in...
MSPs need to get ahead of coming IT rebellion
A survey of 1,003 individuals, published this week by Eagle Hill Consulting, confirms what most managed service providers (MSPs) have long known in their hearts: more than three quarters (78 percent) respondents said technology makes their job harder. Most IT...
World Backup Day should focus on the recovery experience
The annual arrival of World Backup Day on the day before April Fool’s Day may not get the level of recognition it deserves, but it does provide a useful construct for managed service providers (MSPs) to draw attention to an...