Category: Tech Insight

Ask an MSP Expert: How do I track technicians without creating an atmosphere of mistrust?

Ask an MSP Expert: How do I track technicians without creating an atmosphere of mistrust?

Q: My technicians monitor massive amounts of sensitive data and have access to multiple high-security clearance networks. How can I track them without creating an atmosphere of mistrust? MSP technicians are the guardians of the galaxy when it comes to...

/ January 20, 2020
Tech Time Warp: Yahoo! domain name registered

Tech Time Warp: Yahoo! domain name registered

Like many tech companies that made it big, Yahoo! has a rather inauspicious origin story. Initially, Yahoo! was the pet project of Jerry Yang and David Filo, graduate students in electrical engineering at Stanford University. “Jerry’s Guide to the World...

/ January 17, 2020
Keep an eye on the edge in 2020

Keep an eye on the edge in 2020

It wasn’t that long ago that you had to learn about how the cloud would affect you and your client. Even as some stragglers are still getting their arms around those changes, the industry has begun a new subtle shift...

/ January 16, 2020
Why being secure is not the same as being compliant

Why being secure is not the same as being compliant

While speaking with managed service providers (MSPs) on whether or not they are offering security to their SMB customers, I often end up in a conversation dealing with compliance. The subject of compliance is often at the forefront of partners...

/ January 16, 2020
Hybrid cloud computing comes to MSPs

Hybrid cloud computing comes to MSPs

By now, it’s apparent that no single provider of cloud services is likely to dominate the market any time soon. A recent survey of 100 IT executives at Global 2000 companies conducted by Goldman Sachs finds slightly more organizations are...

/ January 15, 2020
Tech Time Warp: Party On, Windows 7

Tech Time Warp: Party On, Windows 7

Support for the beloved Windows 7 operating system ends Jan. 14, 2020. Microsoft is reminding users they will no longer receive security support and thus be more vulnerable to cyberattacks. The 10-year-old technology still has legions of devotees — Netmarketshare...

/ January 10, 2020
Service for tracking products specifically employed by MSPs enters beta

Service for tracking products specifically employed by MSPs enters beta

While there is no shortage of online sites that compare products for end users, the number of sites that provide a similar service for managed service providers (MSPs) has been comparatively slight. MSP Navigator is now beta testing a namesake...

/ January 9, 2020
How to help your clients build a mobile app with no-code tools

How to help your clients build a mobile app with no-code tools

Most SMB owners probably think that having a mobile app is a goal that’s out of reach. They likely find that maintaining their website is a challenge, never mind finding the resources to build a mobile app. However, your MSP...

/ January 6, 2020
Tech Time Warp: The lesson to learn from Y2K, 20 years later

Tech Time Warp: The lesson to learn from Y2K, 20 years later

It’s cool 20 years later to snicker about the non-event Y2K turned out to be. However, the programmers who spent long hours ensuring it was a non-event get a bit defensive about that — and rightfully so. After all, their...

/ January 3, 2020
Some IT trends you should be thinking about to stay relevant in 2020

Some IT trends you should be thinking about to stay relevant in 2020

As I sit down to craft my last blog post of the year, it only seems appropriate to look towards 2020 and beyond. Many smart MSPs are also taking this time to assess what they can do to help their...

/ December 26, 2019