Category: Tech Insight
Tech Time Warp: Technology and the right to privacy
One of the great ironies of modern life: Technology has made life easier, but it’s also made life more complex. It’s great that location data has made the road atlas obsolete, but how much privacy can you reasonably expect when...
AI is just a tool to make you work smarter
It’s common to think of artificial intelligence as something you either have or don’t. It’s often talked about in the kinds of terms associated with an “arms-race,” where one company or country is going to gain an upper hand over...
Data center modernization is the top issue for most IT organizations
There’s an old saying that posits the key to success is to discover where a customer’s pain points are and solve that problem. A survey of 218 IT professionals published this week by the research firm Futuriom suggests that the...
As SaaS usage increases, managing it is a challenge
Software-as-a-Service has many advantages for organizations. From a management perspective, it takes care of itself. The software updates automatically behind the scenes, as often as needed. Users don’t have to wait months or even years to take advantage of the...
Tech Time Warp: Windows Refund Day, 20 years later
It is a universally acknowledged truth that Linux users are not Microsoft fans. At no time was this more apparent than on Feb. 15, 1999, when approximately 100 Linux users stormed Microsoft’s Silicon Valley offices in Foster City, California to...
Your MSP doesn’t need to be the end-all be-all
As an MSP, you probably have your deep area or areas of expertise that you are rightly proud of. If you provide managed security services, then you understand security. If you provide ERP, then you will be proud of your...
Use the power of APIs to give your customers advanced tools
Back in the day if you wanted to build an application from scratch for a client, it took a broad skill set and considerable investment. If it was too hard to do, you might have just punted or recommended a...
Digital business transformation drives IT modernization opportunities
Rising investments in digital business transformation initiatives are starting to deliver some surprising dividends for IT services providers in the form of modernization opportunities. Spiceworks, on behalf of CenturyLink a provider of telecommunications and managed services, recently conducted a survey...
How the rise of big data and AI will impact MSPs
IT organizations are starting to signal their intent to consolidate all the analytics applications they need to support around a common pool of “big data” whenever possible. A recent report from Dresner Advisory Services finds 60 percent of respondents would...
Tech Time Warp: Augmented Reality’s journey to the Super Bowl
CBS has announced that Super Bowl LIII between the New England Patriots and the Los Angeles Rams will feature unprecedented use of augmented reality. Four cameras — including the popular Skycam — offer live augmented reality graphics will be used...