Category: Tech Insight

Disgruntled remote workers create opportunities for MSPs

Disgruntled remote workers create opportunities for MSPs

It’s not uncommon for managed service providers (MSPs) to find themselves trying to navigate widely divergent perceptions of how well IT services are being delivered, and the COVID-19 pandemic seems to have pushed various camps within organizations to even further...

/ January 20, 2021
Tech Time Warp: Wikipedia launches as a side project to Nupedia

Tech Time Warp: Wikipedia launches as a side project to Nupedia

Still not a solid entry in a bibliography, Wikipedia is a highly useful place to find answers to your pressing questions—and it’s definitely a mainstay of contemporary life. The website at the top of your search results was launched January...

/ January 15, 2021
How do I track technicians’ work without creating mistrust?

How do I track technicians’ work without creating mistrust?

Q: My technicians monitor massive amounts of sensitive data and have access to multiple high-security clearance networks. How can I track them without creating an atmosphere of mistrust? MSP technicians are the guardians of the galaxy when it comes to...

/ January 11, 2021
Pioneers in Tech: The ENIAC Six

Pioneers in Tech: The ENIAC Six

On Feb. 14, 1946, John Mauchly and J. Presper Eckert unveiled one of the U.S. Army’s best-kept secrets of World War II: the ENIAC. The Electronic Numerical Integrator and Computer was built behind closed doors in a restricted area at...

/ January 8, 2021 / 1 Comment
No code workflow tools can save clients time and money

No code workflow tools can save clients time and money

As your clients look for ways to reduce their reliance on expensive technical staffing, low-code workflow tools can help. They provide a way for non-technical business users to create digital workflows by dragging and dropping components. The larger software companies...

/ January 5, 2021
Tech Time Warp: The brothers behind the “Brain” PC virus

Tech Time Warp: The brothers behind the “Brain” PC virus

Over the years, the motives for malware creation have ranged from simple curiosity to monetary gain. In the case of the Alvi brothers from Pakistan, it was revenge, dished up on a floppy disk.

/ January 1, 2021
Managed SaaSOps to become a factor in 2021

Managed SaaSOps to become a factor in 2021

While there’s no doubt organizations of all sizes are relying more on the cloud than ever, the shift toward software-as-a-service (SaaS) applications has become especially pronounced. Organizations may be building and deploying more applications on public clouds in the months...

/ December 30, 2020
MSPs looking ahead to a better 2021

MSPs looking ahead to a better 2021

It’s been a tough year for businesses, and MSPs have helped them through it. With vaccines in production and being distributed to front-line workers, perhaps it’s time to look forward to a post-pandemic life in 2021. First, let’s have a...

/ December 24, 2020
Loyalty to cloud service providers starts to decline

Loyalty to cloud service providers starts to decline

One of issues that managed service providers (MSPs) encountered with greater frequency in that last year has been the increasing lack of differentiation between cloud service providers. Every time a cloud service provider adds a new capability, others quickly follow...

/ December 23, 2020
Tech Time Warp: Time names the computer “Machine of the Year”

Tech Time Warp: Time names the computer “Machine of the Year”

The announcement of Time magazine’s “Person of the Year” has been a year-end tradition since 1927, when Charles Lindbergh was named “Man of the Year” following his solo flight across the Atlantic.

/ December 18, 2020