Category: Tech Insight
MSPs can offer hosted managed desktops to customers
In my most recent post, I looked at why the use of hosted managed desktops makes sense to an organisation at a high level. In this post, I’ll drill down further as to why MSPs should be looking into offering...
Pioneers in Tech: Luis von Ahn turns everyone into a crowdsourcer
Depending on your point of view, a CAPTCHA or a reCAPTCHA is either an annoyance (who can read those fuzzy letters, anyway?) or a boon to security, preventing fake account creation, spam commenting, fraudulent transactions, and more. But did you...
Unified IT service delivery: Future proofing with automation
COVID-19 has forced all industries to rethink how they work. Now that remote and hybrid work are the new norm, enterprises are concerned about running into technical issues that could hamper productivity. Customers expect MSPs to maintain a unified IT...
Tech Time Warp: eBay Inc. gets its start
What are your Labor Day weekend plans? Chances are they won’t prove as lucrative as those of Pierre Omidyar back in 1995, who spent his three-day weekend launching a website called AuctionWeb from his San Jose home. We now know...
MSPs should prep now for arrival of Windows 11
Managed service providers (MSPs) should expect to see an increase in support calls around Oct. 5th now that Microsoft has let it be known this week that it plans to start making Windows 11 available on that date. While it’s...
Partner Spotlight: MSP secures remote learning at UK’s esteemed Rugby School
An English boarding school for international students, Rugby School, is one of the oldest independent schools in Britain. Just weeks before the COVID-19 pandemic took hold, Rugby School merged with Bilton Grange Preparatory School, meaning the school’s seven-strong IT team...
Tech Time Warp: Happy birthday to the Computer Misuse Act
Happy 31st birthday to the British Computer Misuse Act (CMA), which went into effect Aug. 29, 1990, as one of the first cybercrime laws on the books. Although the CMA has undergone several revisions, many cybersecurity experts believe it’s desperately...
Hosted desktops to the rescue
It seems that most countries, when it comes to the pandemic, have moved from a contain and manage to more of a ‘how do we live alongside the problem?’ approach. At the moment, many discussions are looking at whether employees...
Pioneers in Tech: Barbara Liskov and the CLU programming language
After earning a bachelor’s degree in mathematics in 1961 from the University of California, Berkeley, Barbara Liskov applied to graduate school at Princeton University. In response to her application, Liskov received a form letter informing her the school didn’t accept...
DataOps opportunity for MSPs reaches a zenith
A pair of recent reports highlight the growing need for data management or DataOps expertise that many managed service providers (MSPs) are in a better position to provide than an internal IT team. A survey of 150 executives at companies...