Category: Tech Insight

Number of disruptive data center incidents confirms need for MSPs

Number of disruptive data center incidents confirms need for MSPs

Despite any investments IT organizations may have made to ensure high availability, a global survey of 374 data center managers finds 91 percent experienced at least one disruptive incident during the last 12 months, including downtime related to an outage...

/ October 7, 2021
MSPs should expect remote work to be here to stay

MSPs should expect remote work to be here to stay

A survey of 402 executives and technology professionals in the U.S. conducted by Dimensional Research on behalf of ManageEngine, a unit of ZoHo that provides an IT operations platform, suggests managed service providers (MSPs) will be supporting large numbers of...

/ September 23, 2021
Tech Time Warp: The first FORTRAN program runs

Tech Time Warp: The first FORTRAN program runs

Although FORTRAN was not commercially released until 1957, the date September 20, 1954, is also significant in the history of the groundbreaking computer language. That’s when the first FORTRAN program successfully ran while in development at IBM. John Backus worked...

/ September 17, 2021 / 1 Comment
MSPs can offer hosted managed desktops to customers

MSPs can offer hosted managed desktops to customers

In my most recent post, I looked at why the use of hosted managed desktops makes sense to an organisation at a high level. In this post, I’ll drill down further as to why MSPs should be looking into offering...

/ September 14, 2021
Pioneers in Tech: Luis von Ahn turns everyone into a crowdsourcer

Pioneers in Tech: Luis von Ahn turns everyone into a crowdsourcer

Depending on your point of view, a CAPTCHA or a reCAPTCHA is either an annoyance (who can read those fuzzy letters, anyway?) or a boon to security, preventing fake account creation, spam commenting, fraudulent transactions, and more. But did you...

/ September 10, 2021 / 1 Comment
Unified IT service delivery: Future proofing with automation

Unified IT service delivery: Future proofing with automation

COVID-19 has forced all industries to rethink how they work. Now that remote and hybrid work are the new norm, enterprises are concerned about running into technical issues that could hamper productivity. Customers expect MSPs to maintain a unified IT...

/ September 7, 2021 / 1 Comment
Tech Time Warp: eBay Inc. gets its start

Tech Time Warp: eBay Inc. gets its start

What are your Labor Day weekend plans? Chances are they won’t prove as lucrative as those of Pierre Omidyar back in 1995, who spent his three-day weekend launching a website called AuctionWeb from his San Jose home. We now know...

/ September 3, 2021
MSPs should prep now for arrival of Windows 11

MSPs should prep now for arrival of Windows 11

Managed service providers (MSPs) should expect to see an increase in support calls around Oct. 5th now that Microsoft has let it be known this week that it plans to start making Windows 11 available on that date. While it’s...

/ September 2, 2021
Partner Spotlight: MSP secures remote learning at UK’s esteemed Rugby School

Partner Spotlight: MSP secures remote learning at UK’s esteemed Rugby School

An English boarding school for international students, Rugby School, is one of the oldest independent schools in Britain. Just weeks before the COVID-19 pandemic took hold, Rugby School merged with Bilton Grange Preparatory School, meaning the school’s seven-strong IT team...

/ August 30, 2021
Tech Time Warp: Happy birthday to the Computer Misuse Act

Tech Time Warp: Happy birthday to the Computer Misuse Act

Happy 31st birthday to the British Computer Misuse Act (CMA), which went into effect Aug. 29, 1990, as one of the first cybercrime laws on the books. Although the CMA has undergone several revisions, many cybersecurity experts believe it’s desperately...

/ August 27, 2021